Complaint: Refusal to take and order in the drive through.

on 14 September 2021 about Subway in category Fast Food / Delivery / Takeaway

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My complaint:

I pulled up to the menu board to place my order and was told that they were NOT taking orders for the drive-through. That I had to go through their app to place an order to be picked up.
I was very frustrated by this stupidly???

0 0 votes
Justified complaint?

Suggested solution:

I just don't understand why they would not just go ahead and take and fix my order I was right there in the drive through at their menu board.
There was no other customers there in the drive through.

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