subway club
Complaint from ray barrs on 29 September 2021 about Subway.
subway club not sold anymore. Why? Its your best. If cost is the problem, then adjust retail price. Read more
Subway complaints
Subway Complaint Sentiment: Neutral
Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +20%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
Subway complaint process
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Subway?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Subway complaints chart
We have received 144 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
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Subway complaint statistics
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
1158
Total complaints
1156
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
1158 ratings
Subway customer service FAQ:
Why should I file a complaint about Subway on Complain.biz?
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
What kind of complaints can I file on Complain.biz about Subway?
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
What are the most common complaints about Subway?
According to our own database with complaints, some common complaints about Subway include:
- Poor quality of food: Some customers report finding expired or stale ingredients, food that tastes bad or looks unappetizing.
- Incorrect orders: Some customers report receiving the wrong sandwich or having missing items from their orders.
- Rude customer service: Some customers report experiencing unhelpful or unprofessional staff, being ignored or not listened to.
- Unsanitary conditions: Some customers report encountering dirty, unsanitary or unhygienic conditions at Subway restaurants.
- Billing problems: Some customers report unexpected or incorrect charges on their invoices or difficulties with refunds or returns.
Can I expect compensation or a refund if I file a complaint through Complain.biz about Subway?
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
How can I contact Subway customer service directly?
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
How to contact the customer service of Subway?
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-888-4848
Webcare email:
customer.service@subway.com
Corporate HQ address:
325 Sub Way Milford, CT 06461-3059 USA
Contact form:
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Subway reviews: (1158)
Authentic experiences shared by our community for your benefit.
No Dressings
Complaint from Virginia74744 on 29 September 2021 about Subway.
I ordered 2 sub trays for after a funeral.When I got there they put the trays in a bag and set them on a counter.I also had bought 2 sheet pizzas.The ladies said I could pay for it while they... Read more
doesnt accept coupons
Complaint from sam21066 on 26 September 2021 about Subway.
went to place order they said we dont take coupons left and went to one further down mequon rd they said same thing why do you offer coupons if they wont accept them Read more
employee preparing meals and preparations without facemask
Complaint from Ray carlen on 25 September 2021 about Subway.
Entered store to order a sandwich and the young lady behind the counter was not wearing a mask. I asked her to please put one on and she stated that she was exempted by her doctor. I don't... Read more
Five not six inches!
Complaint from Cheryl Eichsteadt on 24 September 2021 about Subway.
Yesterday after a long day I decided to grab a six inch sandwich for supper. Once I got home and opened my wrapper discovered my sandwich looked short. This happened the last time but I had no way to measure... Read more
RE: Did not receive correct sandwhiches
Complaint from Jesse.Bassett on 23 September 2021 about Subway.
Hello, I ordered 2 sandwiches yesterday. One was a steak, egg and cheese. The other was a wrap. The wrap was fine however the breakfast one was missing the cheese, the egg and I also did not receive my chips... Read more
Store opening late, and manager not returning call
Complaint from Icex22 on 21 September 2021 about Subway.
This subway opens at 9am weekdays. The last two Wednesdays' 9-8 9-15 I went to the store a little after 9am and it was not open. Asked how to contact manager Ronnie and employee told me to leave my name... Read more
Ripped me off...Would not give me my original receipt to prove it
Complaint from Judah on 21 September 2021 about Subway.
Overcharged me..When I asked for my receipt he gave me one from a pile that was next to the register...never received my original receipt ... Read more
Megan Rapinoe
Complaint from Ruck Fapinoe on 20 September 2021 about Subway.
We are no longer purchasing our weekly subs from your company because you support the anti-American Megan Rapinoe. Firehouse has way better subs and they are PRO American. Read more
You idiots
Complaint from SSG Matt on 14 September 2021 about Subway.
This woman that defended herself from the armed gunman in the Rockford, Illinois store. How you have failed to stand behind this woman is shameful. I know it doesn't mean anything to you or your pansy-ass corporation, but there is... Read more
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