RyanAir Complaint Sentiment: Neutral

Our sentiment meter has detected that RyanAir complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RyanAir, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

RyanAir complaint process

Do you have a dispute or had a bad customer experience with RyanAir? Submit your RyanAir complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RyanAir.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RyanAir complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RyanAir?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RyanAir complaints chart

We have received 6 complaints about RyanAir over the last 12 months. The graph below shows a monthly breakdown.

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RyanAir complaint statistics

Curious about RyanAir's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 203 ratings

RyanAir customer service FAQ:

Why should I file a complaint about Ryanair on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Ryanair. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Ryanair accountable for any problems you may have encountered.

What types of complaints can I file about Ryanair on Complain.biz?

You can file any kind of complaint related to Ryanair, such as flight cancellations, delayed flights, lost luggage, poor customer service, incorrect billing, and any other issues that you may have experienced.

What are the most common complaints about Ryanair? 

According to our complaints database, some common complaints about Ryanair include:

  • Flight cancellations: Many customers report experiencing flight cancellations without sufficient explanation or compensation from Ryanair.
  • Delayed flights: Some customers report delays lasting several hours, leading to missed connections or lost travel plans.
  • Lost luggage: Some customers report lost or damaged luggage and difficulties receiving compensation for their losses.
  • Poor customer service: Some customers report difficulty reaching Ryanair customer service representatives or receiving unsatisfactory responses to their inquiries.
  • Incorrect billing: Some customers report unexpected or incorrect charges on their invoices, or difficulties with refunds or returns.

Can I expect compensation or a refund if I file a complaint about Ryanair on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Ryanair customer service directly?

After you have submitted your complaint through our platform, it always helps to notify Ryanair directly as well. You can contact Ryanair customer service by phone at +353 1 945 12 12, via their help section, or by reaching out through Twitter to @askryanair.

How to contact the customer service of RyanAir?

Below, you will find the contact information for the complaint department of RyanAir. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-871246-0002
Contact form:

You can contact the customer service of RyanAir by calling +44-871246-0002. If you want to reach out to RyanAir through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

RyanAir reviews: (203)

Authentic experiences shared by our community for your benefit.

We removed the flight change fee until Tuesday, March 31

Complaint from aspinho on 14 March 2020 about RyanAir.

I had a flight booked from Dublin to Prague on the 1432020 at 1.40pm. Day before I got an email giving me the opportunity to change the flight if I decide don´t travel. I started following the instructions, trying doing... Read more

Comments: 0
Rating:

Disruption on flight

Complaint from Mary Buckley on 10 March 2020 about RyanAir.

My name is Mary Buckley,I'm a regular traveler with Ryan Air,my complaint is in relation to flight FR4158 from Shannon to Alicante on 28022020 at 15.30pm. My flight experience was as follows: firstly take off was delayed for 20 mins approx,... Read more

Comments: 0
Rating:

Delayed flight, dirty plane, staff attitude and pilot landing

Complaint from Sunilushapatel@yahoo.co.uk on 09 March 2020 about RyanAir.

We travelled from alicante to Stansted airport on the 5th returning on the 8th of March. Flight outgoing fr8975 and return fr8382. The plane was delayed for about 1 hour going and 40 minutes coming back. There was nobody to... Read more

Comments: 0
Rating:

online check in system doesn’t work

Complaint from AnaC. on 02 March 2020 about RyanAir.

On February 27th around 8:30 pm I checked in on Ryanair app for my flight Stuttgart-Niece on February 28th at 6:20 am. I had a hard time with the app, it took me several attempts until I finally was... Read more

Comments: 0
Rating:

they did not le me on the plane

Complaint from Galkamilla on 24 February 2020 about RyanAir.

I would have flew from Seville to Budapest, but my phone was stolen so I had to use the online check in from computer. The system did not let me check in, I wrote to the customer service and I... Read more

Comments: 0
Rating:

Enganação - cheat

Complaint from Jessicapetersen on 10 February 2020 about RyanAir.

I bought tickets from Valencia to Porto, flight FR7228 departing at 16:55, with priority and two cabin bags. On my boarding pass it says 2x cabin bag, so I took two cabin bags, getting there I had to pay... Read more

Comments: 1
Rating:

Extortion

Complaint from Logosjunker on 07 February 2020 about RyanAir.

No contact accessible to inquire medical supply to be brought onboard, FR2371, LONDON to Dublin, Thursday, February 6, 2020. Check in staff, Blue Handling, marked on boarding pass ok and gate handling staff request medical prescription from a physician. Carryon... Read more

Comments: 0
Rating:

Wrong surname of passenger

Complaint from Ian W on 29 January 2020 about RyanAir.

Hello, I recently booked a flight for my friends and I. There was some confusion over my friends name. I wanted to change the name but was told it was £115 to do that. I think this is very expensive for a mistake.... Read more

Comments: 0
Rating:

Payment taken without permission

Complaint from kerry73 on 24 January 2020 about RyanAir.

I recently tried to book a flight on the Ryanair website, however it displayed an error and after at least 20 minutes of repeated efforts to no avail, I booked an alternative flight. However, the original flight I selected has now... Read more

Comments: 0
Rating:

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