RyanAir Complaint Sentiment: Neutral

Our sentiment meter has detected that RyanAir complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RyanAir, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

RyanAir complaint process

Do you have a dispute or had a bad customer experience with RyanAir? Submit your RyanAir complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RyanAir.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RyanAir complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RyanAir?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RyanAir complaints chart

We have received 6 complaints about RyanAir over the last 12 months. The graph below shows a monthly breakdown.

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RyanAir complaint statistics

Curious about RyanAir's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 203 ratings

RyanAir customer service FAQ:

Why should I file a complaint about Ryanair on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Ryanair. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Ryanair accountable for any problems you may have encountered.

What types of complaints can I file about Ryanair on Complain.biz?

You can file any kind of complaint related to Ryanair, such as flight cancellations, delayed flights, lost luggage, poor customer service, incorrect billing, and any other issues that you may have experienced.

What are the most common complaints about Ryanair? 

According to our complaints database, some common complaints about Ryanair include:

  • Flight cancellations: Many customers report experiencing flight cancellations without sufficient explanation or compensation from Ryanair.
  • Delayed flights: Some customers report delays lasting several hours, leading to missed connections or lost travel plans.
  • Lost luggage: Some customers report lost or damaged luggage and difficulties receiving compensation for their losses.
  • Poor customer service: Some customers report difficulty reaching Ryanair customer service representatives or receiving unsatisfactory responses to their inquiries.
  • Incorrect billing: Some customers report unexpected or incorrect charges on their invoices, or difficulties with refunds or returns.

Can I expect compensation or a refund if I file a complaint about Ryanair on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Ryanair customer service directly?

After you have submitted your complaint through our platform, it always helps to notify Ryanair directly as well. You can contact Ryanair customer service by phone at +353 1 945 12 12, via their help section, or by reaching out through Twitter to @askryanair.

How to contact the customer service of RyanAir?

Below, you will find the contact information for the complaint department of RyanAir. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-871246-0002
Contact form:

You can contact the customer service of RyanAir by calling +44-871246-0002. If you want to reach out to RyanAir through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

RyanAir reviews: (203)

Authentic experiences shared by our community for your benefit.

No refund after cancelled flight

Complaint from Graham jn on 28 April 2020 about RyanAir.

I have claimed and filed for a refund after a cancelled return flight , outbound on the 29th March 2020. Its acknowledged by them that I have asked for a refund but keep receiving emails wanting me to have a... Read more

Comments: 0
Rating:

Full refund for covid 19 cancellation

Complaint from Jubal 64 on 27 April 2020 about RyanAir.

Have filled in the refund claim form and then received an email offering vouchers, try as you might you cannot speak to anyone in customer care or get further than the Ryanair bot, what a joke that is Booking ref S8PIVG... Read more

Comments: 0
Rating:

Cancelled flight no refund received

Complaint from emingins on 27 April 2020 about RyanAir.

My flight has been cancelled by ryanair, I requested a cash refund but still received a voucher.I can't find a way to contact Ryanair to re request my cash refund. Read more

Comments: 0
Rating:

Cancelled Flight

Complaint from JSF on 22 April 2020 about RyanAir.

Due to current COVID 19 crisis my flight for myself and three friends was cancelled I applied for a refund which took over two weeks. It was accepted and explained it may take a little longer due to the crisis... Read more

Comments: 0
Rating:

Cancelled flight but no refund

Complaint from Mick on 18 April 2020 about RyanAir.

We had flights booked to and from Poland on 26-03-2020 and 30-03-2020 which due to covid 19 were cancelled. I applied for a full cash refund and was informed it would take up to 7 working days. After waiting a... Read more

Comments: 0
Rating:

Not any reminder on rediculous checkin policy

Complaint from Shuhong on 03 April 2020 about RyanAir.

We took the flight from Gran Canaria to Seville on 1229,2019, but when checked in at the airport, we were suddenly informed that we need pay for 55 Eur per person due to we haven’t printed boarding pass by... Read more

Comments: 0
Rating:

Ryanair rooms cancellation waiting for refund.

Complaint from Faby on 21 March 2020 about RyanAir.

I booked a room through Ryanair Rooms in Perpignan France at L'éolienne. I know the hotel well. Because of the Corona crisis I decided to change my booking. Ryanair rooms on their site advice to cancel first which I did.... Read more

Comments: 0
Rating:

transfer my flight

Complaint from lcnpereira on 18 March 2020 about RyanAir.

Because the COVID-19, Ryanair sent an email saying that I can transfer my flight to advance date without any fee, but to change the price is more expansive than if you buy a new one. Is there any chance that... Read more

Comments: 0
Rating:

They didn’t let me go on the plane

Complaint from A Juratly on 17 March 2020 about RyanAir.

I have residency permit in Hungary since 2017 as I study PhD . I came on 11 March to visit London for a week , I went today to catch my flight(FR 8371) in Stansted airport , in the airport they... Read more

Comments: 0
Rating:

Opportunistic in crisis times

Complaint from Luiz on 17 March 2020 about RyanAir.

Ryanair offers to waive the fees when modifying flights booked for April, due to Coronavirus crisis. However they say they will charge only the difference it exists. So, I tried to modify the ticket from April to August, and they... Read more

Comments: 0
Rating:

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