RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 1, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Unauthorized transactions

Complaint from zdebardlabon on 25 August 2020 about RushCard.

there are items that aren't what they say they are and items broken and missing. Been trying to contact merchant but no response. Been trying to dispute with rushcard but can't reach anyone. Read more

Comments: 0
Rating:

Refund my balance

Complaint from Adonis on 24 August 2020 about RushCard.

I have a balance of $400 on my card I moved from one state to the other RushCard asked me to prove who I am and I did that with several pieces of mail and my governmental documents. After I... Read more

Comments: 0
Rating:

Rush card

Complaint from Cadmane23 on 22 August 2020 about RushCard.

They refuse to give me my refund for unauthorized purchases...they said my case is closed..but it's evident that fraud has occurred.. 272 dollars worth. Read more

Comments: 0
Rating:

Rush card provisional credit

Complaint from Tont4baby on 19 August 2020 about RushCard.

Rush card make you wait ten days for a provisional credit when my card was stolen with unauthorized charges why can’t they give my credit so I can pay my bills so my bills won’t get shut off I cannot... Read more

Comments: 1
Rating:

Denial of disputed Charges

Complaint from gtan on 18 August 2020 about RushCard.

On May 22nd, 2020 there was 10 different transactions taken from my account from the same place Metro Pawn in Reno, NV and I live in Torrance CA charges totaling $4128.14. I immediately called them and they told me I... Read more

Comments: 0
Rating:

Documents issue

Complaint from BJudson on 17 August 2020 about RushCard.

I've waited a long time to get my account fixed. All I need is to update my info being that I No longer live in the state of Texas. I've been in Savannah, Georgia now for 2 years and recently... Read more

Comments: 0
Rating:

EXPIRED CARD

Complaint from Kyren dawson1 on 15 August 2020 about RushCard.

There was money returned 2 me on my card that has expired. I have been trying to call the card. I put in numbers off the card last 4 digits of my ss. It keeps saying that it doesn't recognize... Read more

Comments: 0
Rating:

Rush card

Complaint from Sunnytorres123 on 11 August 2020 about RushCard.

Rush card has blocked my account for months now won’t let me access my account won’t let me talking to anyone can’t give me any information when I finally get to speak to someone an they’re taking money off my... Read more

Comments: 2
Rating:

Rush card

Complaint from Sunnytorres123 on 11 August 2020 about RushCard.

Rush card has blocked my account for months now won’t let me access my account won’t let me talking to anyone can’t give me any information when I finally get to speak to someone an they’re taking money off my... Read more

Comments: 0
Rating:

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