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RushCard complaint: Refund my balance

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Filed 24 Aug 2020 by Adonis

I have a balance of $400 on my card I moved from one state to the other RushCard asked me to prove who I am and I did that with several pieces of mail and my governmental documents. After I did that they informed me they would refund my money after they got my documents and my proof of address they said that one of my addresses was wrong but I know that it was right I talked to several people been on the chat line and did everything they asked I believe they think I am not who I say I am but yet on the card holder with the balance please help

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