PHH Mortgage Complaint Sentiment: Neutral

Our sentiment meter has detected that PHH Mortgage complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with PHH Mortgage, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

PHH Mortgage complaint process

Do you have a dispute or had a bad customer experience with PHH Mortgage? Submit your PHH Mortgage complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of PHH Mortgage.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional PHH Mortgage complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about PHH Mortgage?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

PHH Mortgage complaints chart

We have received 7 complaints about PHH Mortgage over the last 12 months. The graph below shows a monthly breakdown.

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PHH Mortgage complaint statistics

Curious about PHH Mortgage's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

16
Total complaints
16
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 16 ratings

PHH Mortgage reviews: (16)

Authentic experiences shared by our community for your benefit.

Fraudulent assessments

Complaint from Toni Hartsell on 28 November 2023 about PHH Mortgage.

My mortgage lender, Wells Fargo, transferred my mortgage to PHH Mortgage Services, effective November 1st, and on my statement dated November 17th, PHH Mortgage Services assessed their closing costs, many of them duplicates, in the amount... Read more

Comments: 0
Rating:

2 years and still not resolved

Complaint from Roy86 on 05 September 2023 about PHH Mortgage.

My stepdad died 2 years ago and they wouldn’t even talk to me until I got a loan number. They have fought me every step of the way to do anything after my stepdad’s death. They would willingly except the... Read more

Comments: 0
Rating:

RESPA

Complaint from same as email on 04 September 2023 about PHH Mortgage.

My mortgage has been transferred and services by Selene Finance of a imcomplete binding contract of Ocwen in which I signed without any understanding. I am a disability consumer since 1998. I am charged by this current lender Selene Finance... Read more

Comments: 0
Rating:

No modification

Complaint from Goe on 24 August 2023 about PHH Mortgage.

I’ve been trying to get my pills for home improvement to bring down my appreciation for loan modification all of Kayden so far his lies after lies. I never respond to my problems or complaints. They keep on giving me... Read more

Comments: 0
Rating:

Escalation managers

Complaint from Jones da on 11 July 2023 about PHH Mortgage.

I have been trying for almost 8 1/2 to 9 days to get a payoff quote. I have been forced to post pone closings due to their inability to give me a payoff claiming that there is something wrong with... Read more

Comments: 0
Rating:

My house hasn’t went dow in 3 years

Complaint from Randolph Byers on 16 June 2023 about PHH Mortgage.

Since PHH took over Ocwen , l stiil owe what l owed in 2019, l know their are paying a settlement, just wanted to know do l need to add anything or file anything to get what l... Read more

Comments: 0
Rating:

Escrow reimbursement check

Complaint from Zoesikorski63@hotmail.com on 03 April 2023 about PHH Mortgage.

I refinanced my house with a different lender. PHH owrs me my escrow and they claim to have sent out my escrow refund check. I waited 10 days from when they claim they mailed it. I called PHH to let... Read more

Comments: 0
Rating:

Withholding insurance payments

Complaint from Tammy K on 14 December 2022 about PHH Mortgage.

PHH mortgage is withholding insurance payment and noting the inspection came back at 1% complete. I have a text message from the inspector where she placed completion at 85% complete and she sent me a screen shot of the inspection... Read more

Comments: 0
Rating:

Refusing to Answer Questions Answer Incorrectly

Complaint from Chris Dyer on 08 December 2022 about PHH Mortgage.

I called PHH re: my mortgage for a list of questions I have. The individual kept laughing consistently, did not know any answers, and those she did answer were wrong. She told me I wasn't paying the amount per month... Read more

Comments: 0
Rating:

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