PHH Mortgage complaint: No modification

Complaint from Goe reported on 24 August 2023 about PHH Mortgage

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I’ve been trying to get my pills for home improvement to bring down my appreciation for loan modification all of Kayden so far his lies after lies. I never respond to my problems or complaints. They keep on giving me lies how to solve the problem, but you never do people that work here have no idea what you’re doing to keep on telling you lies all the time, they keep on losing my bills I have to keep on sending it to them over and over in the keep on telling me to keep on sending them my opinion to just don’t care and they do not want to help me in my opinion they just don’t care

Suggested solution:

They should fire all the workers in the bank rehire workers teach him how to do the job right? The need training how low n modifications are structured

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