file a dispute regarding a dispute onmy account they clsed my account only to find out my complaint was valid i have been a bribks netspend cuctomer for several years Read more
Netspend complaints
Netspend Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netspend over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Netspend complaint process
Do you have a dispute or had a bad customer experience with Netspend? Submit your Netspend complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netspend.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netspend complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Netspend?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Netspend complaints chart
We have received 16 complaints about Netspend over the last 12 months. The graph below shows a monthly breakdown.
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Netspend complaint statistics
Curious about Netspend's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
54
Total complaints
54
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
54 ratings
How to contact the customer service of Netspend?
Below, you will find the contact information for the complaint department of Netspend. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-866-387-7363
Webcare email:
customerservice@netspend.com
Contact form:
You can contact the customer service of Netspend by calling 1-866-387-7363. For Netspend support through email, send your inquiry to customerservice@netspend.com. If you want to reach out to Netspend through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Netspend reviews: (54)
Authentic experiences shared by our community for your benefit.
refuse to release myfunds
Complaint from frankie barranco on 06 November 2021 about Netspend.
net spend blocked my account refuse to release my funds i have sent all info needed ....i need my money released my vehacle was impounded i have 4 kidsneed my car asap or i loose it ...... please help me... Read more
Dispute charges
Complaint from Sthomasgucci459 on 02 November 2021 about Netspend.
Want to dispute charge for 125.00 did not make that charge Stephanie Thomas Read more
Replacement card
Complaint from Wieslaw on 15 September 2021 about Netspend.
Why they refusing to send me a replacement card? They are holding my 1.500 $ for many weeks now and refusing to send my replacement card why? To rob me steal my money? Should I call FBI ? Read more
BOYCOTT Prepaids are a scam of fithly slimeball crooks
Complaint from Bigmgkho on 10 September 2021 about Netspend.
Cards are advertised as prepaid visa i bought one and put 25 dollars on it only to find out i had to send in my social security card and Id pay stubs three BLoOd samples and a DNA test. Only... Read more
what is the point of getting a prepaid card from these people
Complaint from swaglok on 18 August 2021 about Netspend.
you buy a prepaid card you can't even turn it on without sending them put your ID social security card proof of address fuck party still they take a whole another day don't buy no prepaid card now I'm late... Read more
Closed account
Complaint from Spencerm37 on 13 August 2021 about Netspend.
Have been using Netspend to make child support payments online and was notified by Netspend via text message that the was a problem with my account to call the phone number listed. When calling the phone number listed I was... Read more
Customer service
Complaint from Tah1006 on 11 August 2021 about Netspend.
I had $11,444.75 deposited to my account. Had 3 cash advances to withdraw the funds ($5,002.50 , $5002.50, $1,002.50) on 8/3/2021. One of the $5002.50 transactions never went through to Keesler Federal Credit Union. This was discovered 8/6/2021. I and... Read more
claim mot resolve bad customer service too long of a wait keep you on hold on the phone and never come back too anwser
Complaint from msmith287 on 19 July 2021 about Netspend.
claim not resolve keep you holding on the phone line never come back too answer keep telling you the same thing nothing is get done this the worse net spend can get i am really upset with this the manager... Read more
I THINK YOU GUYS ARE CON ARTIST
Complaint from conartist@itsfinestritehere on 29 June 2021 about Netspend.
how n the ever loving fuck do u allow someone to put 500 dollars on these cards and not make it to were u can easily get ur money refunded unless its 10 fucking buisness days later if you guys... Read more
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