Netspend Complaint Sentiment: Neutral

Our sentiment meter has detected that Netspend complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Netspend, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Netspend complaint process

Do you have a dispute or had a bad customer experience with Netspend? Submit your Netspend complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netspend.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Netspend complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Netspend?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Netspend complaints chart

We have received 17 complaints about Netspend over the last 12 months. The graph below shows a monthly breakdown.

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Netspend complaint statistics

Curious about Netspend's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

54
Total complaints
54
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 54 ratings

How to contact the customer service of Netspend?

Below, you will find the contact information for the complaint department of Netspend. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-387-7363
Webcare email:
customerservice@netspend.com
Contact form:

You can contact the customer service of Netspend by calling 1-866-387-7363. For Netspend support through email, send your inquiry to customerservice@netspend.com. If you want to reach out to Netspend through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Netspend reviews: (54)

Authentic experiences shared by our community for your benefit.

$100 Overdraft DECLINE

Complaint from alphamandon on 29 June 2023 about Netspend.

I was declined an overdraft of a mere $100 of which I feel I can use and pay back whenever I please ....and as Frequently as I please.....as long as I am a customer IN GOOD DIRECT DEPOSIT STANDING... Read more

Comments: 0
Rating:

Refund

Complaint from Tanya5822 on 02 June 2023 about Netspend.

To whom it may concern, I received a payment on 3/08/2023 for 901.40 which I’ve received into my card account. It was two more payments posted into my account on 03/23/2023 for 901.40 and following another deposit 03/27/2023 for the... Read more

Comments: 0
Rating:

Want give me my tax refund

Complaint from TatyanaW60 on 23 May 2023 about Netspend.

NetSpend is holding my tax refund and have no reason to my account was ristricted s I called NetSpend updated my info logging in my account I was able to withdraw only 300$ then they ristricted my account again told... Read more

Comments: 0
Rating:

Cyber robbed

Complaint from WRamirez on 16 May 2023 about Netspend.

On 4/30/2023 I was cyber robbed from my account that I have with NetSpend I had $2,528.20 I was saving for my rent for the month of May the fraudulent transaction started at 1:00 a.m. and ended at 6:00 a.m.... Read more

Comments: 0
Rating:

Verification

Complaint from Aly on 18 January 2023 about Netspend.

The card was purchased for my son due to him not having all the documents needed to open a bank account. They required additional verification after the first purchase and put a fraud lock on the account. When trying... Read more

Comments: 0
Rating:

funds inable to return to me

Complaint from MillerParchman on 17 December 2022 about Netspend.

I have a card i have not used in more than 65 days. for that amount of time periodically i have tried to reopen the card or get a refund but to no success. Yesterday i spend 3 hours on... Read more

Comments: 0
Rating:

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