Netspend Complaint Sentiment: Neutral

Our sentiment meter has detected that Netspend complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Netspend, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Netspend complaint process

Do you have a dispute or had a bad customer experience with Netspend? Submit your Netspend complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netspend.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Netspend complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Netspend?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Netspend complaints chart

We have received 17 complaints about Netspend over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Netspend complaint statistics

Curious about Netspend's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

54
Total complaints
54
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 54 ratings

How to contact the customer service of Netspend?

Below, you will find the contact information for the complaint department of Netspend. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-387-7363
Webcare email:
customerservice@netspend.com
Contact form:

You can contact the customer service of Netspend by calling 1-866-387-7363. For Netspend support through email, send your inquiry to customerservice@netspend.com. If you want to reach out to Netspend through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Netspend reviews: (54)

Authentic experiences shared by our community for your benefit.

Accessing my money

Complaint from Jengunn2022 on 16 December 2022 about Netspend.

My stimulus check was sent to net spend. My husband and I share an account. Netspend decided they needed my identity verified. After sending my I'd ss card and over 20 pieces of mail. They still have not released... Read more

Comments: 0
Rating:

Customer service representative

Complaint from Mary Goings on 16 December 2022 about Netspend.

I had called your NetSpend 1-800 number and I was on the phone with them for over an hour and they had put me on hold a couple of times and I was having problems with a card that was... Read more

Comments: 0
Rating:

Frozen card

Complaint from RobertBailey8022 on 05 December 2022 about Netspend.

Card is no longer valid, customer service refused to tell me why and the transfer me, put me on hold or hang up. There is money in the account and I just used it 4 days ago now it's all... Read more

Comments: 0
Rating:

With holding my ssi money

Complaint from Carmine46 on 01 December 2022 about Netspend.

I'm 76 yrs old and I made the mistake of slip in my card too many time and . They lock my card So I haven't been able to take my money out and I need to pay my bills and... Read more

Comments: 0
Rating:

Netspend all access

Complaint from DanielRenee on 30 November 2022 about Netspend.

I've attempted to overdraft my account 5 times and my pin was refused. When I Had a positive balance I made a point of sale purchase. It worked. But I still couldn't overdraft. ALL... Read more

Comments: 0
Rating:

fraud department

Complaint from Suzanne Lien on 16 November 2022 about Netspend.

I have been using this f$ked up company for a couple years now. I once again find myself penniless because they hold my money hostage. I want somebody to pay for their mistakes for once. i told some idiot not... Read more

Comments: 0
Rating:

Dispute claim

Complaint from Markia on 17 October 2022 about Netspend.

I filed a complaint it was it cash app transaction for a deposit on a home found out it was a scammer disputed the transaction they close my account and put my account at a -$600 I refuse to look... Read more

Comments: 0
Rating:

Unvolunteered closed account

Complaint from easynoney49 on 19 September 2022 about Netspend.

Had been with netspend a number of years, out of the blue someone decided to close my account without notice. Of course, this put a hardship on my day to day living. Had to scramble to get my direct deposits... Read more

Comments: 0
Rating:

Account Blocked

Complaint from blessluv77 on 29 July 2022 about Netspend.

Netspend blocked my account on 7-25 for what they considered Fraud, They are are requesting that I send identify information to resolved the problem which I understand . The problem is they are requesting that I send proof of address,... Read more

Comments: 1
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?