While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netspend over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Netspend? Submit your Netspend complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netspend.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netspend complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 16 complaints about Netspend over the last 12 months. The graph below shows a monthly breakdown.
Curious about Netspend's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Netspend. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Netspend by calling 1-866-387-7363. For Netspend support through email, send your inquiry to customerservice@netspend.com. If you want to reach out to Netspend through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Edward Ruiz on 26 June 2021 about Netspend.
I (Edward d Ruiz) spoke with a rep. from Netspend to activate my card for first time. I mention how to spell my name 2 or 3 times. I recieved my new card in the mail on 6252021 with WRONG... Read more
Complaint from wickedstitches971 on 18 April 2021 about Netspend.
Claim No 7325327 So i thought this card was fdic insured? is it my fault that someone used my card you didnt even ask me for more information you just closed the invistagion i live in a car... Read more
Complaint from edickerson771@gmail.com on 12 December 2020 about Netspend.
I have been a member of Netspend since mid 2015 and have noticed that over the years your company developed a fee of $5.oo dollars paid for a yearly fee. Now recently my debit card was lost and I had... Read more
On Feburary 27, 2019. There were 5 unauthorized charges credited to my debit mastercard that I didn't make. Contacted Goggle play on the Feb 28 about the charges. The three lowest where refunded at that present time for the amount... Read more
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