Mistplay Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about Mistplay over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Mistplay's offerings.

Sentiment data last updated on May 7, 2024

Mistplay complaint process

Do you have a dispute or had a bad customer experience with Mistplay? Submit your Mistplay complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Mistplay.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Mistplay complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Mistplay?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Mistplay complaints chart

We have received 16 complaints about Mistplay over the last 12 months. The graph below shows a monthly breakdown.

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Mistplay complaint statistics

Curious about Mistplay's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

32
Total complaints
32
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 32 ratings

How to contact the customer service of Mistplay?

Below, you will find the contact information for the complaint department of Mistplay. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
contact@mistplay.com
Contact form:

For Mistplay support through email, send your inquiry to contact@mistplay.com. If you want to reach out to Mistplay through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Mistplay reviews: (32)

Authentic experiences shared by our community for your benefit.

My rewards

Complaint from Nonners on 09 December 2022 about Mistplay.

I downloaded the app, played until I got 3000 points 3086 to be exact... And when I tried to redeem those accrued points or coins for a ten dollar gift card , PayPal to be exact, they say that the... Read more

Comments: 0
Rating:

My account is blocked

Complaint from manuelrene on 21 November 2022 about Mistplay.

My account has been blocked for no reason I don't know why I got blocked I was playing like 4 hours because I was trying to get a gift card the it appears that my account has been blocked I... Read more

Comments: 0
Rating:

Blocked for no reason

Complaint from Emmbee on 22 August 2022 about Mistplay.

I cashed out a £5 voucher and 72 hours later (before receiving the voucher) I was blocked from using mistplay. I have appealed and they said they can't say why I was blocked but that I violated their terms. I've... Read more

Comments: 0
Rating:

We need more games

Complaint from azulsol129@gmail.com on 20 August 2022 about Mistplay.

I have not been using Mistplay for quite sometime we had so many games to play my complain is where are the games why are they so little in stock there is so many new ones coming in and they... Read more

Comments: 0
Rating:

Not receiving reward

Complaint from tlrodgers on 06 August 2022 about Mistplay.

I redeemed points (for the first time) for a $25 PayPal reward on July 31st. They say rewards are processed within 48 hours, but mine still says pending approval. I sent a message to support, and the response was NOT... Read more

Comments: 0
Rating:

Entering contest

Complaint from cheralex on 12 May 2022 about Mistplay.

I played the game for over 30 minutes and it still doesn't let me enter the contest Read more

Comments: 0
Rating:

Reward shortage

Complaint from Danwins64 on 27 April 2022 about Mistplay.

When I play I get rewarded, however my wife daughter and son in law all play the same games as I do and they are rewarded double to triple what I am getting. I also don't receive the boosted... Read more

Comments: 0
Rating:

Accused of fraud

Complaint from ruffrecords on 28 March 2022 about Mistplay.

I tried to sign up for mistplay but I was told the application was blocked because it violated their terms of use. I was using a regula galaxy tab tablet at the time. I contacted their support who replied that... Read more

Comments: 0
Rating:

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