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Mistplay complaint: Accused of fraud

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Filed 28 Mar 2022 by Ian

I tried to sign up for mistplay but I was told the application was blocked because it violated their terms of use. I was using a regula galaxy tab tablet at the time. I contacted their support who replied that my account had been blocked for the same reason (although I never actually fot one because I never managed to complete the sign up. I was disgusted to be told, and I quote Specifically, it appears that your account has been deactivated due to device fraud, which means we cannot reactivate your account. This is a blatant accusation of fraud of hgich am completely innocent. I contacted them again and was told they could offer no further assistance for security reasons. I do not mind being refused an account but being unjustly accused of fraud seems like slander ot me.

Ian

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