Mistplay complaint: No help and no $$

Name: No help and no $$
Item: Mistplay
Rating: 1
Author: Stephen

Open 29 Apr 2024 69 views Gaming

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Filed 29 Apr 2024 by Stephen

Really not happy. I played for months, then as soon as I have enough, I cash in my points for a $50 amazon gift card. Got the ation email and points were taken. When I reached out to customer support they said Hello,

Thank you for reaching out to Mistplay Support.

Unfortunately, we are unable to reactivate your account or provide further details at this time.

Best,
Ben | Team Mistplay
Seems very Fishy

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Case details

Status: Open
Company: Mistplay
Filed: 29 Apr 2024
Rating: 1/5
Desired resolution: Give me the $50 that was promised.
Problem: Account deactivated after redeeming points
About: gift card
At stake: $50

Progress

Filed
Company notified
Company replied
Resolved

29 Apr 2024 Complaint filed and published
29 Apr 2024 Message from Bizzy: we notified Mistplay about this complaint.

See all 34 Mistplay complaints

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