Mistplay complaint: Account banned without reason

Name: Account banned without reason
Item: Mistplay
Author: Jack

Open 16 Aug 2021 269 views Gaming

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Filed 16 Aug 2021 by Jack

Had a mistplay account and cashed out a few gift cards only to get banned.No reason for the ban and when I contacted support I got a bot reply.The bot said I did something against terms of service but my entire account was legit and never did anything against terms of service.

Mistplay complaint: Account banned without reason — Photo Jack uploaded with this complaint

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Case details

Status: Open
Company: Mistplay
Filed: 16 Aug 2021
Desired resolution: Stop scamming people.Dont offer an app that lets people play games and earn gift cards if your just going to ban them when they start actually EARNING gift cards.
Problem: Account banned after gift card cash outs
About: rewards game account

Progress

Filed
Company notified
Company replied
Resolved

16 Aug 2021 Complaint filed and published
16 Aug 2021 Message from Bizzy: we notified Mistplay about this complaint.

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