Mistplay complaint: Blocked for no reason

Name: Blocked for no reason
Item: Mistplay
Author: Emily

Open 22 Aug 2022 136 views Gaming

File your Mistplay complaint How does Complain.biz work?

Filed 22 Aug 2022 by Emily

I cashed out a £5 voucher and 72 hours later (before receiving the voucher) I was blocked from using mistplay. I have appealed and they said they can’t say why I was blocked but that I violated their terms. I’ve requested examples but they claim due to security that they can’t divulge this information. I believe they are habitually doing this to users

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Mistplay
Filed: 22 Aug 2022
Desired resolution: Send me my gift card and unblock me
Problem: Account blocked before voucher was delivered
About: gift card voucher
At stake: £5
Dealing with it for: 3 days

Progress

Filed
Company notified
Company replied
Resolved

22 Aug 2022 Complaint filed and published
22 Aug 2022 Message from Bizzy: we notified Mistplay about this complaint.

See all 34 Mistplay complaints

Discussion

0 comments

No comments yet. Been through something similar with Mistplay? Start the discussion above.

More Mistplay complaints

View all 34

My rewards

I downloaded the app, played until I got 3000 points 3086 to be exact… And when I tried to redeem…

9 Dec 2022

I’m playing and never receiving promised units I got so far for very little notice

I been cheated my well earned points I played coin master till village 40 and got maybe 300 units if…

16 Nov 2022

We need more games

I have not been using Mistplay for quite sometime we had so many games to play my complain is where…

20 Aug 2022

Wronged by Mistplay too?
Make it sting!

Launch complaint