Mistplay complaint: Not receiving reward

Name: Not receiving reward
Item: Mistplay
Author: Tonya

Open 6 Aug 2022 155 views Gaming

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Filed 6 Aug 2022 by Tonya

I redeemed points (for the first time) for a $25 PayPal reward on July 31st. They say rewards are processed within 48 hours, but mine still says pending approval. I sent a message to support, and the response was NOT helpful. They gave me instructions to go in and click on RESEND. This is not applicable for PayPal rewards. I sent a second message and have not received a response.

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Case details

Status: Open
Company: Mistplay
Filed: 6 Aug 2022
Desired resolution: Pay the reward.
Problem: Reward stuck pending approval
About: PayPal reward
At stake: $25

Progress

Filed
Company notified
Company replied
Resolved

6 Aug 2022 Complaint filed and published
6 Aug 2022 Message from Bizzy: we notified Mistplay about this complaint.

See all 34 Mistplay complaints

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