While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about McAlisters Deli over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
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We have received 38 complaints about McAlisters Deli over the last 12 months. The graph below shows a monthly breakdown.
Curious about McAlisters Deli's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of McAlisters Deli. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of McAlisters Deli by calling 1-888-330-4313. If you want to reach out to McAlisters Deli through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Dee3 on 06 February 2022 about McAlisters Deli.
Our McAlister's in Cullman, Alabama has recently opened and i go an eat there at least once a week. this past experience was not up to par and not handled professionally. the general manager Jos Casimiro acted like it was... Read more
Complaint from Madafbutnotacompletekaren on 02 February 2022 about McAlisters Deli.
How hard is it to read a ticket?! This isn’t the first time this has happened with this location. I ordered a sandwich and customized it. They left off two different toppings! Also! I always want a pickle spear. I ALWAYS click... Read more
Complaint from Light right on 21 January 2022 about McAlisters Deli.
My child is employed at this store. The store many employees are recovering addicts that work in that store. They have employees come to work high and pass out in the freezer. They have had employees steal tip money from... Read more
Complaint from Clarkwwc on 24 December 2021 about McAlisters Deli.
Main table area where people were eating had napkins and plastic fork and knife packages on floor. Tables were not cleaned after customers had eaten and left. Trash cans were full and were not emptied which did not allow customers... Read more
Complaint from Maddy poulin on 19 December 2021 about McAlisters Deli.
I DoorDashed an order from this location and received the wrong order that THEY handed to the DoorDasher. So I got in my car and went to the store to order and pick up myself. The blonde, older lady taking... Read more
Complaint from Biancacampos on 06 December 2021 about McAlisters Deli.
I ordered online . When I show up for my order . I still have to wait about 15 minutes. The cashier then Tells me my order is ready but they don’t have the fruit cups for both of my... Read more
Complaint from Kole_Talbott on 11 November 2021 about McAlisters Deli.
I did a call in order on a Tuesday night after work was told it would be 20 minute wait. I drove to the store (10 minutes away) then stood in line for another 30 minutes before i was... Read more
Complaint from caseypooh@aol.com on 21 September 2021 about McAlisters Deli.
I did not received points for this meal on 091421. All three registers froze up trying to get me a bar code to scan and I have in my hand two receipts and neither have a bar code. The... Read more
Complaint from BDP on 19 September 2021 about McAlisters Deli.
I am pure vegetarian and I order 4 veggie sandwiches. What ever topic we ask they did not put in sandwiches except only cucumbers tomatoes and olives that’s all items in sandwiches they put. Also I found some ham pieces... Read more
Complaint from Vomitous Salad on 25 August 2021 about McAlisters Deli.
The food was not edible. When I tried to get the ONE waitress to help, I could not get her attention. Then when I tried to complete the online survey about my experience, it said that someone had already completed... Read more
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