McAlisters Deli Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about McAlisters Deli over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

McAlisters Deli complaint process

Do you have a dispute or had a bad customer experience with McAlisters Deli? Submit your McAlisters Deli complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McAlisters Deli.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional McAlisters Deli complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about McAlisters Deli?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

McAlisters Deli complaints chart

We have received 45 complaints about McAlisters Deli over the last 12 months. The graph below shows a monthly breakdown.

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McAlisters Deli complaint statistics

Curious about McAlisters Deli's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

143
Total complaints
143
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 143 ratings

How to contact the customer service of McAlisters Deli?

Below, you will find the contact information for the complaint department of McAlisters Deli. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-330-4313
Contact form:

You can contact the customer service of McAlisters Deli by calling 1-888-330-4313. If you want to reach out to McAlisters Deli through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

McAlisters Deli reviews: (143)

Authentic experiences shared by our community for your benefit.

25% off

Complaint from rls8836 on 22 September 2023 about McAlisters Deli.

I had a 25% off we bought, 2 Choose 2, with 2 tea. $10.29 and $10.29 and 2 sweet tea, $3.19 and $3.19 with peach shot .90 cents. They gave us -$3.35 McAlisters Rewards. Subtotal was $24.51 plus sales tax... Read more

Comments: 0
Rating:

Rude

Complaint from Dwood on 05 September 2023 about McAlisters Deli.

The lady taking my order was very rude and very unprofessional call me a little boy. Used Profanity on several different occasions. What's 0 help when it comes to telling me what was on the menu? I hope this... Read more

Comments: 0
Rating:

Didn't get what I asked for

Complaint from Wpriceiii on 04 September 2023 about McAlisters Deli.

I asked for chicken salad on crossaint. The lady assisting me was trying to see how to insert. She asked another worker how to input it in. She was very rude and made the commented if you don't see it... Read more

Comments: 0
Rating:

Profanity used by staff

Complaint from Godisable1 on 03 September 2023 about McAlisters Deli.

Order was for dine in but was entered as take out. The staff stated she would tell kitchen however the order came in to go containers so I requested to have it placed on plates. The kitchen staff member placed... Read more

Comments: 0
Rating:

Food preparation

Complaint from cmoskwa on 25 August 2023 about McAlisters Deli.

I received my wrap and found a very long grey/darkish hair inside. I tried taking a picture but it wouldn’t show up on camera. Read more

Comments: 0
Rating:

Hair on sandwich

Complaint from Kisha L on 23 August 2023 about McAlisters Deli.

Ordered a Choose 2. Spud Italian sandwich. I took my top bun off to remove the tomato. There was a LONG PIECE of hair. This was very disgusting disturbing, that I lost my appetite. The Manager was... Read more

Comments: 0
Rating:

Management

Complaint from marye on 15 August 2023 about McAlisters Deli.

My significant other is an employee at the McAllister's in Bonaire, Georgia (State Route 96). Over the weekend (Saturday, August 12th), he found out his uncle passed away suddenly. Due to the nature of this, he was unable to put in... Read more

Comments: 0
Rating:

Smell and lack of communication

Complaint from chich on 13 August 2023 about McAlisters Deli.

when I placed my order for a NewYorker with an EXTRA PICKLE I cleary repeated the extra pickle because they always forget it When I picked the order up I asked once again did you remember the extra pickle Looked in... Read more

Comments: 0
Rating:

Food all wrong

Complaint from Jmack on 28 July 2023 about McAlisters Deli.

We ordered two choose two, McAlister’s club with broccoli cheddar soup and pickles both sandwiches were not cut right nor did either one have the bacon on them and no napkins and they were wrapped in paper when we unwrapped... Read more

Comments: 0
Rating:

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