McAlisters Deli Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about McAlisters Deli over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

McAlisters Deli complaint process

Do you have a dispute or had a bad customer experience with McAlisters Deli? Submit your McAlisters Deli complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McAlisters Deli.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional McAlisters Deli complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about McAlisters Deli?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

McAlisters Deli complaints chart

We have received 38 complaints about McAlisters Deli over the last 12 months. The graph below shows a monthly breakdown.

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McAlisters Deli complaint statistics

Curious about McAlisters Deli's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

144
Total complaints
144
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 144 ratings

How to contact the customer service of McAlisters Deli?

Below, you will find the contact information for the complaint department of McAlisters Deli. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-330-4313
Contact form:

You can contact the customer service of McAlisters Deli by calling 1-888-330-4313. If you want to reach out to McAlisters Deli through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

McAlisters Deli reviews: (144)

Authentic experiences shared by our community for your benefit.

Food quality

Complaint from BeeGee123 on 08 April 2022 about McAlisters Deli.

Worst experience I've ever had at a mcalisters deli and I have been a dedicated patron for years! When ordering they had no spuds. So we ordered 2nd choices of choose 2 Cesar salad and broccoli soup, ham and cheese... Read more

Comments: 0
Rating:

Food service

Complaint from Bonz617 on 08 April 2022 about McAlisters Deli.

We got to the restaurant at 11:20. We were the only one in the store. Placed our order after the cashier got off the phone. We cashed out at 11:21, we didn't get our food till 11:44. That is way... Read more

Comments: 0
Rating:

Unacceptable food

Complaint from Dannie on 02 April 2022 about McAlisters Deli.

I don’t know why am taking the time to submit this complaint because I’m sure nothing will be done about it. I love McAllister’s and have been eaten at this location many many times. But more often than not,... Read more

Comments: 0
Rating:

30 min wait

Complaint from Lizbanda4 on 11 March 2022 about McAlisters Deli.

The worst McAlister's deli in San Antonio!! I will never come back here. This establishment is in need of a NEW MANAGER. The floor is so sticky. I've been here for 30 mins and only one order had come out.... Read more

Comments: 0
Rating:

The good and the bad

Complaint from Kidneypatient on 09 March 2022 about McAlisters Deli.

Back in the winter I put up a review in Google about this location. I've gone there for years because of the service, value, great drink and good potatoes. However, twice in a row, I went there and had horrible... Read more

Comments: 0
Rating:

Quality of food

Complaint from Dwoods0955 on 06 March 2022 about McAlisters Deli.

Quality of food , I order online yesterday March 1st , order to be delivered a roasted chicken club and the food was totally awful the sandwich was A soggy mess. When I received it and I ordered an ice... Read more

Comments: 0
Rating:

Wrong food

Complaint from ACM on 05 March 2022 about McAlisters Deli.

Entirely wrong salad given; was supposed to get southwest avacodo salad and got savannah salad. Will not eat. Read more

Comments: 0
Rating:

Complete Garbage all around

Complaint from Creech on 05 March 2022 about McAlisters Deli.

Went in, ordered food at 1:17, just after my associate ordered...he got his food about 1:30...at 1:50, I asked about my order and told them to make it to go since my lunch break was over...they SLOPPED my order together... Read more

Comments: 0
Rating:

Poor Service and bad food

Complaint from kjf9842 on 21 February 2022 about McAlisters Deli.

I went in to McAlisters to get a Potato today, it took me 15 minutes before anyone took my order, it was a to go order, it took another 20 minutes to get my order and I believe the only... Read more

Comments: 0
Rating:

Horrible Customer Service

Complaint from Lette on 12 February 2022 about McAlisters Deli.

The customer service was horrible. My host Warner is terrible no customer service skills at all. When I walked in, Warner did not greet me. I was the first in line. When another customer walks in the side door, Warner... Read more

Comments: 0
Rating:

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