Poor food
Complaint from Lilkim on 11 June 2022 about McAlisters Deli.
Ordered halfhalf. Chicken sandwich was mushy chicken salads chicken was non cooked all the way. Very poor Read more
McAlisters Deli complaints
McAlisters Deli Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about McAlisters Deli over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
McAlisters Deli complaint process
Do you have a dispute or had a bad customer experience with McAlisters Deli? Submit your McAlisters Deli complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McAlisters Deli.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McAlisters Deli complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about McAlisters Deli?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
McAlisters Deli complaints chart
We have received 37 complaints about McAlisters Deli over the last 12 months. The graph below shows a monthly breakdown.
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McAlisters Deli complaint statistics
Curious about McAlisters Deli's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
144
Total complaints
144
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
144 ratings
How to contact the customer service of McAlisters Deli?
Below, you will find the contact information for the complaint department of McAlisters Deli. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-888-330-4313
Contact form:
You can contact the customer service of McAlisters Deli by calling 1-888-330-4313. If you want to reach out to McAlisters Deli through their own website, you can use their contact form.
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McAlisters Deli reviews: (144)
Authentic experiences shared by our community for your benefit.
Bad service
Complaint from Shun on 04 June 2022 about McAlisters Deli.
Today I went to into this location. I placed my order at 8:08 it was told order will be ready at 8:27. I did not get my order until after 9pm. No apology or anything. I work in the food... Read more
Unfairness
Complaint from Sperry on 31 May 2022 about McAlisters Deli.
I went to restaurant refill but was told that I could not due to my not having tumbler' cup. When i attempted d to purcturhase a tumbler, I was informed iit as a seasonal item and was not available at... Read more
Cleanliness
Complaint from Xpw on 24 May 2022 about McAlisters Deli.
Food is great and so is staff but dust on ledges and napkin holders is awful and floors dirty especially under tables. Bathrooms are disgusting..floors, doors, trash can are filthy Read more
Poor handling in kitchen
Complaint from kidcar on 12 May 2022 about McAlisters Deli.
I had a luncheon at my office and when i took a bite of my Mccallister a club sandwhich from the box with chips and a cookie i noticed THE PAPER WAS IN THE SANDWICH FROM THE CHEESE Read more
Poor customer service
Complaint from Jimilm1969 on 09 May 2022 about McAlisters Deli.
My daughter myself and granddaughter went in on 582022 at approximately 7:45 PM and ordered my daughter asked for a 12 spud and soup the girl at the counter said they were out of spuds so my daughter ordered my... Read more
Ignored Customer
Complaint from KashP18 on 23 April 2022 about McAlisters Deli.
Today I visited the McCallisters Location in Pooler, Ga. This is a normal lunch visit for me as myself and my co workers truly enjoy eating here multiple times a week. However, this specific visit I was not treated with... Read more
Vege sandwich
Complaint from Emilyd3121 on 13 April 2022 about McAlisters Deli.
Lettuce tomato…. No vege. 1piece of warm pepper and that’s it! Hard as rock bread. Normally it’s so yummy. Very disappointing and charged $$ Read more
Bad customer service
Complaint from Bonz617 on 11 April 2022 about McAlisters Deli.
We arrived and were the only people in the restaurant. Took 30 minutes to receive our order. Cashier didn't act like he knew how to take an order. One of the employees bringing food out, has sever body order. Just a... Read more
Was not given everything ordered
Complaint from Dan Shultz on 10 April 2022 about McAlisters Deli.
I apologize for doing this, however I am seeing a trend with different eating establishments and I have always order with confidence from McAllister's Deli and now the trend I have been seeing is happening at your restaurants. That... Read more
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