While McAlister's Deli offers a popular menu, our community has highlighted several recurring issues that undermine the dining experience. Common complaints include frequent order inaccuracies, excessively long wait times, and unprofessional customer service marked by rudeness and lack of helpfulness. There are also incidents of poor food quality such as burnt or improperly prepared items, and concerns about cleanliness and food safety.
To avoid these issues, we recommend double-checking your order when picking up or receiving food, addressing any concerns immediately with management, and keeping a record of your receipts and interactions for reference in case issues remain unresolved. It's also beneficial to provide detailed instructions when ordering online to help minimize errors.
Do you have a dispute or had a bad customer experience with McAlisters Deli? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to McAlisters Deli.
Our sentiment meter has detected that McAlisters Deli complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with McAlisters Deli, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about McAlisters Deli over the last 12 months. The graph below shows a monthly breakdown.
Curious about McAlisters Deli's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of McAlisters Deli. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of McAlisters Deli by calling 1-888-330-4313. If you want to reach out to McAlisters Deli through their own website, you can use their contact form.
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Helpful experiences shared by verified McAlisters Deli customers. Search, discuss and connect with other people in our community.
Complaint from Cloft on 23 January 2025 about McAlisters Deli.
I went into their restaurant yesterday to order food, my cousin works there as well but had the day off, the young lady that helped me apparently doesn't get along with my cousin ( her co worker) she was rude... Read more
Complaint from Professional on 22 September 2024 about McAlisters Deli.
These managers treat these employees like crap it’s horrible and very unprofessional in the way these manger handle these employees everyone I know quit do to this fact they hire new people with bad method of training and talk nasty... Read more
Complaint from jcoughlin177 on 02 April 2024 about McAlisters Deli.
I just had dinner from McAlisters at 3372 Madison Rd Cincinnati OH. I spent almost $14 on a choose 2 and both sandwiches hardly had anything on them at all. It literally felt like I was eating a bread sandwich.... Read more
Complaint from Happymom24 on 14 March 2024 about McAlisters Deli.
I g9t a interview and they sent me to a location that wasn't even open and no one was there. Then they scheduled me a virtual interview and for some reason I couldn't get through. Then they rescheduled... Read more
Complaint from Mary Lee on 24 February 2024 about McAlisters Deli.
We arrived at McAllisters around 11:10 and placed an order. We waited about 30 minutes and went to check on our order. In total we waited about 40 minutes to get our food. When they brought it they did apologize... Read more
Complaint from Concernedcitizen812 on 06 February 2024 about McAlisters Deli.
This email is in response to a situation of racism that I encountered at McCalisters Deli - Jeffersonville, IN 47130. On 2/5/24 at 7pm, I went to the restaurant to place an order inside. As I waited patiently, a Caucasian... Read more
Complaint from Nani 2005 on 14 January 2024 about McAlisters Deli.
My name is Shauna Earnest. I was the GM of Hobbs. I have moved on þo another job , but I had a package delivered to the store. Someone had told the manager to throw it away. This was very... Read more
Complaint from Keedra on 25 December 2023 about McAlisters Deli.
I placed an order on 12/14 to use my free bday cookie coupon I received via email. I ordered Ahead. I placed my order at exactly 8:58am and the restaurant doesn’t open until 10:30am. I did that so that it... Read more
Complaint from Ltl on 19 December 2023 about McAlisters Deli.
After never calling off or never so much as getting a write up. After being treated poorly verbally from Sara and Madison though the day. I stated that I would have to leave my shift early if I wasn't treated... Read more
Complaint from Christy g on 16 November 2023 about McAlisters Deli.
I did a online order for McAlister's in Reston Louisiana at 10:30 a.m. it was supposed to be delivered a quarter mile down the road from the deli to my husband for his lunch break by 11:30 I spoke with... Read more
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