Marlboro Complaint Sentiment: Neutral

Our sentiment meter has detected that Marlboro complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Marlboro, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 8, 2024

Marlboro complaint process

Do you have a dispute or had a bad customer experience with Marlboro? Submit your Marlboro complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Marlboro.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Marlboro complaint letter — and send it to their corporate office on your behalf.

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Marlboro complaints chart

We have received 13 complaints about Marlboro over the last 12 months. The graph below shows a monthly breakdown.

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Marlboro complaint statistics

Curious about Marlboro's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!

98
Total complaints
98
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 98 ratings

Marlboro reviews: (98)

Authentic experiences shared by our community for your benefit.

Horrible Taste

Complaint from Selliott2394@gmail.com on 03 January 2021 about Marlboro.

I went to my local gas station and purchased a carton of Marlboro reds shorts and almost each pack had a horrible and disgusting taste Read more

Comments: 0
Rating:

no filters in marlboro black cig.

Complaint from holdenchristy8219 on 25 December 2020 about Marlboro.

I bye at least two packs of marlboro blacks a day. So in three packs there was at least five of the cig. there was no filter. I bought them at a dollar general store next to my house. I... Read more

Comments: 0
Rating:

Fault in cigarettes

Complaint from Louisjonck on 23 December 2020 about Marlboro.

Good day My name is Louis Jonck I bought a packet of Marlboro beyond blue and had no ice ball in some of my cigarettes. I have ALWAYS smoked Marlboro as I believe it is the best brand of cigarettes. I'm very... Read more

Comments: 0
Rating:

I bought 2 pack

Complaint from Beckyville on 20 December 2020 about Marlboro.

I I’ve had 8 of them break not happy when I spend 8.00 dollars a pack my LMN do not do that n there cheaper Read more

Comments: 0
Rating:

Very badly packed carton of cigarettes

Complaint from Nmaurer88 on 17 November 2020 about Marlboro.

Hi my name is Natasha.. I'm never one to complain about things like this but after talking to my husband and being so very aggravated by this I decided to write to you guys. We buy Marlboro and ONLY Marlboro.... Read more

Comments: 0
Rating:

Plastic in Cigarette

Complaint from Struan on 17 November 2020 about Marlboro.

There was plastic twine in my cigarettes I smoked a cigarette and tasted plastic so I went through my cigarettes and found plastic twine in 2 of my cigarettes. So I had to go through the rest of my... Read more

Comments: 0
Rating:

Unsatisfied customer

Complaint from RickyJustice on 29 October 2020 about Marlboro.

Im a long time Marlboro brand smoker. It seems like recently the quality of Marlboro menthols have drastically decreased. The last few crush proof box purchase the boxes were not glued correctly leaving g them to fall out at anytime... Read more

Comments: 0
Rating:

Unhappy in Longmont

Complaint from Unhappy in Longmont on 26 October 2020 about Marlboro.

I bought 6 -packs of Marlboro Menthol 100s. In one of the packs it looked like all the cigarettes in the pack were dipped in some kind of oil. They smelled like some kind of oil. The outside package was... Read more

Comments: 0
Rating:

Ruined cigarette

Complaint from Lebron1734 on 24 October 2020 about Marlboro.

Opened a new pack of smokes and one of them had a stem from tobacco sticking out rendering the cigarette unsmokable due to the hole that was left from the stem. Read more

Comments: 0
Rating:

Stale

Complaint from Stacymarvin1969 on 22 October 2020 about Marlboro.

I have been purchasing cartons of marlboros for a long time .ever since this covid started the cigarettes taste stale and weird I can't afford to keep buying and spending 125.00 dollars a carton for stale and untasty smokes o... Read more

Comments: 0
Rating:

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