Molded ciggarits
Complaint from Htb162002 on 14 October 2020 about Marlboro.
I bought 2 packs of Marlboro menthol blacks from Walmart 1 pack had mold all over the filters Read more
Marlboro complaints
Marlboro Complaint Sentiment: Neutral
Our sentiment meter has detected that Marlboro complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Marlboro, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
Marlboro complaint process
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Marlboro complaints chart
We have received 13 complaints about Marlboro over the last 12 months. The graph below shows a monthly breakdown.
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Marlboro complaint statistics
Curious about Marlboro's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!
98
Total complaints
98
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
98 ratings
Marlboro reviews: (98)
Authentic experiences shared by our community for your benefit.
Empty ciggarettes
Complaint from Sonnie g13 on 12 October 2020 about Marlboro.
I ordered a big box or Marlboro gold with multiple packs in and was suprised to see that half of the ciggarettes in the box were empty , I’ve been using this company for about 5 years now and I’m... Read more
Activate flavour
Complaint from Dulchiz on 29 September 2020 about Marlboro.
The taste wasn’t there when trying to activate the Marlboro blue beyond and when opening it there was no smell or anything ? Read more
bought 2 packs of blue Marlboro. Both are stale. Cost me over $20 Read more
The last 4 times I’ve gone to use my 1.50 coupon it says I’ve used a coupon already, I’m tired off buying Marlboros and y’all not fixing the coupon problem, if it happens again I will go back to LM’S.... Read more
Horrible tasting
Complaint from Dave w on 15 September 2020 about Marlboro.
I smoked them for years. Im 68 years old and went to a store 4 hours ago and bought a pack of your product that tastes exactly like accidentally lighting the wrong end of the cigarette by mistake and lighting... Read more
Defective box
Complaint from mulla_waseeem@yahoo.com on 09 September 2020 about Marlboro.
i purchased a malboro blue yound , most of the cigarettes the ball was either already bust or didn't contain a ball Read more
Crushed cigarettes
Complaint from Stoneymgee420 on 05 September 2020 about Marlboro.
Look every time I get a pack of Marlboro anything especially my brand Marlboro black red shorts every time I open my pack after I pack them they got a crinkle all the way around the center and bottom of... Read more
one stick misplaced
Complaint from nishu on 05 September 2020 about Marlboro.
one stick misplaced Read more
I never receive coupons
Complaint from siouccee on 30 August 2020 about Marlboro.
i have been a customer for 15 years,signed up on marlboro.com,NEVER received a coupon,discount etc,apparently you do not value your customers Read more
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