Half filters half full cigarettes
Complaint from Tm2023 on 07 November 2023 about Marlboro.
I purchased a carton of cigarettes a few weeks ago and the filters were half there and there was half the tobacco that should have been in there Read more
Marlboro complaints
Marlboro Complaint Sentiment: Neutral
Our sentiment meter has detected that Marlboro complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Marlboro, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
Marlboro complaint process
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Marlboro complaints chart
We have received 13 complaints about Marlboro over the last 12 months. The graph below shows a monthly breakdown.
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Marlboro complaint statistics
Curious about Marlboro's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!
98
Total complaints
98
Open Complaints
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Complaints pending
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Complaints resolved
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98 ratings
Marlboro reviews: (98)
Authentic experiences shared by our community for your benefit.
My 7-11 refused to accept my coupons.
Complaint from Judy J on 17 October 2023 about Marlboro.
I tried to use my coupons in Fallbrook,Ca several times. Each time I was told that cigarette coupons are against the law in Cali and wouldn’t accept them. In a prior complaint i saw your response about 7-11... Read more
Defective boxes
Complaint from BigFishGomer on 01 October 2023 about Marlboro.
Almost all the boxes in my carton were defective Read more
Why force us to switch to smokeless-I love my cigs!!
Complaint from L. Silverberg on 19 September 2023 about Marlboro.
I am not delighted that the CEO or Chair spends 4pages ad for smokeless -I like my red 100s - would appreciate less proselytising as a sr-it’s my choice. Read more
Duplicate cigarette
Complaint from Piyush14 on 05 September 2023 about Marlboro.
Sell duplicate cigarettes. I have just purchased of Marlboro Advance gold carton from the shop Dream Point and he gave me duplicate or fake cigarettes The filter is loose and the cigarette print is old and taste of tobacco is... Read more
Carton of Marlboro
Complaint from James1983 on 04 September 2023 about Marlboro.
I bought a carton of ciggaretts and inside of it 8 packs of them was split all the way down and i didnt know what to do so i sold them half off. Read more
Cant use coupons
Complaint from Gingeraanne on 02 September 2023 about Marlboro.
I got 2 coupons in the mail. One for $1.50 off one pack of any marlboro cigs and the othet for $3 off two packs any marlboro cigs. I tried to use them at 3 different places here in my... Read more
found a cigarette burned on the filter part
Complaint from Loyaltylove29 on 25 August 2023 about Marlboro.
I bought a carton of Marlboro cig cigaretes at this location and I found one in each pack which I found only one because I discard the other ones dude to this making me feel sick to buy these and to... Read more
Stale cartons of cigarettes
Complaint from KimmyM on 18 August 2023 about Marlboro.
I recently purchased a couple cartons of Marlboro Menthol ultra lights when driving through NH since there cheaper. I opened the first pack and after lighting thought it tasted funny, kind odd stale so took a few drags and threw... Read more
7-eleven store refuse to take your coupon
Complaint from Pnewby on 12 August 2023 about Marlboro.
I went to 7-eleven this morning to buy a coffee and one pack of Marlboro cigarettes. I gave my $1.00 of Marlboro manufacturer coupon to the cashier and she stated we do not accept any cigarette coupons. I asked why... Read more
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