Marlboro complaint: Plastic in Cigarette

Complaint from Struan reported on 17 November 2020 about Marlboro

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My complaint:

There was plastic twine in my cigarettes I smoked a cigarette and tasted plastic so I went through my cigarettes and found plastic twine in 2 of my cigarettes. So I had to go through the rest of my cigarettes and because of that I had to roll the tobacco up to smoke. I am a regular consumer of Marlboro cigarette products. This major error has concerned me.

Suggested solution:

A carton of cigarettes should be fine. Further for the safety of myself and others, a higher attention to detail must be given by Marlboro in what goes into the tobacco.

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