Do you have a dispute or had a bad customer experience with Philip Morris? Submit your Philip Morris complaint through our platform, so their customer service can reach out to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Philip Morris.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Philip Morris complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Our sentiment meter has detected a -100% decline in Philip Morris complaints over the past 28 days compared to the average rate.
Updated on September 30, 2023
We have received 11 complaints about Philip Morris over the last 12 months. The graph below shows a monthly breakdown.
Curious about Philip Morris's track record in addressing complaints? Dive into the all-time complaints data right here!
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Complaint from Manal on 02 August 2023 about Philip Morris in category Tobacco / 420
Hi, i received around 25 boxes of cigarettes during the past 3 months , all of these boxes were bought from the Jordanian duty free at Queen Alia airport. I swear all of these boxes and cigarettes were filled... Read more
Complaint from Gizzmo01 on 05 July 2023 about Philip Morris in category Tobacco / 420
Not very happy Read more
Complaint from Really Dissatisfied on 21 June 2023 about Philip Morris in category Tobacco / 420
What is going on with your quality control? At eight dollars a pass with tax. This is unacceptable. Read more
Complaint from Lisalisa1313 on 22 May 2023 about Philip Morris in category Tobacco / 420
I bought 3 packs of cigarettes and didnt see this till I got home my cigarettes were smashed pack broke open and they tasted horrible I pay almost 10.00 for a pack of cigarettes to get this I'm so... Read more
Complaint from mohmed salah on 19 May 2023 about Philip Morris in category Tobacco / 420
I received my heets order n 42446375 which unfortunately was having something wrong... very low smoke level in the first or 2 or 3 breath ..then no smoke at alli contacted customer care ...but they told me that it couldn't be... Read more
Complaint from Breathless on 27 February 2023 about Philip Morris in category Tobacco / 420
I worked in the hospitality industry for about most of my life now as I get older,my lungs and sinuses have got to the point I can't work and I'm tole the only way I can get help is if... Read more
Complaint from Webeer on 23 January 2023 about Philip Morris in category Tobacco / 420
I've been a Marlboro smoker for over 10 years, but every year the quality I pay for is getting lower, often 15% are twigs, often it's dry you can't roll it, I understand that these twigs can sneak through the... Read more
Complaint from Messerm on 09 January 2023 about Philip Morris in category Tobacco / 420
I bought a pack of cigarettes and they were stail Read more
Complaint from Seidel850 on 28 November 2022 about Philip Morris in category Tobacco / 420
When I opened a pack and pulled a cigarette out I noticed that the cigarette was only half way full of tobacco so I checked another one same thing. After eventually opening every pack in the cartoon I realized the... Read more
Complaint from Jaynie on 26 November 2022 about Philip Morris in category Tobacco / 420
I went to take a cigarette out of my packet and never come across this before but 1 cigarette was damaged and upside down. I know accidents happen but at the prices we pay these days for cigarettes we treasure... Read more
