Complaints about Philip Morris

On this page you can see which complaints are submitted about Philip Morris.

How to file a Philip Morris complaint?

Whatever your complaint about Philip Morris is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Philip Morris complaint' button.
2. Describe your complaint in detail, and suggest how Philip Morris should resolve it.
3. Submit your complaint directly to Philip Morris and mention that you posted your complaint on

Statistics of Philip Morris in the category Tobacco / 420

8 total complaints
2.4 /10
5 votes

Complaints overview

damaged cigarettes

Complaint from on 21 January 2022 about Philip Morris in category Tobacco / 420

In the last couple of months every box of Philip Morris royal blue which I have bought contained at least 1 damaged or broken cigarette. It is also not rare that 3-5 cigarettes are damaged, but even worse, I bought... Read more

customer service

Complaint from on 24 August 2021 about Philip Morris in category Tobacco / 420

Greetings, I would like to raise a complain Against IQOS Egypt ! My experience with the customer service and Online Purchasing is the worst , this issue started with me making an order online in August 2021 , with order number... Read more