Marlboro complaint: Ruined cigarette

Name: Ruined cigarette
Item: Marlboro
Rating: 1
Author: Luis

Open 24 Oct 2020 217 views Tobacco / 420

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Filed 24 Oct 2020 by Luis

Opened a new pack of smokes and one of them had a stem from tobacco sticking out rendering the cigarette unsmokable due to the hole that was left from the stem.

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Case details

Status: Open
Company: Marlboro
Filed: 24 Oct 2020
Rating: 1/5
Desired resolution: Filter out the stems better. This isn’t the first time I encounter this problem. Especially since the price of these things are getting out of hand only to pay for a pack where a smoke will have a hole in it making it unsmokable...
Problem: Tobacco stem left cigarette unsmokable
About: cigarettes

Progress

Filed
Company notified
Company replied
Resolved

24 Oct 2020 Complaint filed and published
24 Oct 2020 Message from Bizzy: we notified Marlboro about this complaint.

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