My complaint:
Opened a new pack of smokes and one of them had a stem from tobacco sticking out rendering the cigarette unsmokable due to the hole that was left from the stem.
Suggested solution:
Filter out the stems better. This isn’t the first time I encounter this problem. Especially since the price of these things are getting out of hand only to pay for a pack where a smoke will have a hole in it making it unsmokable...