Marlboro complaint: Fault in cigarettes

Complaint from Louisjonck reported on 23 December 2020 about Marlboro

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My complaint:

Good day

My name is Louis Jonck

I bought a packet of Marlboro beyond blue and had no ice ball in some of my cigarettes. I have ALWAYS smoked Marlboro as I believe it is the best brand of cigarettes. I’m very disappointed and look in to buying other menthol brand cigarettes. Looking forward to your response.

Kind regards

Suggested solution:

Give me a new packet of cigarettes

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