Marlboro Complaint Sentiment: Neutral

Our sentiment meter has detected that Marlboro complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Marlboro, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 29, 2024

Marlboro complaint process

Do you have a dispute or had a bad customer experience with Marlboro? Submit your Marlboro complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Marlboro.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Marlboro complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Marlboro?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Marlboro complaints chart

We have received 13 complaints about Marlboro over the last 12 months. The graph below shows a monthly breakdown.

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Marlboro complaint statistics

Curious about Marlboro's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!

98
Total complaints
98
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 98 ratings

Marlboro reviews: (98)

Authentic experiences shared by our community for your benefit.

Discontinued

Complaint from Cashtank on 13 July 2020 about Marlboro.

Well I used to buy marlboro twenty-fives all the time but about a week ago I found out that you guys stop making them and they were going to be made anymore and I used to buy those everyday to... Read more

Comments: 0
Rating:

Stale and lose paper

Complaint from Jess53 on 13 July 2020 about Marlboro.

I recently purchased when Carton and 5 packs of Marlboro Red Special Blend 100s and they were all stale and the tobacco paper was really loose 20 years of smoke Marlboros and I've never had this problem Read more

Comments: 0
Rating:

Bad packs

Complaint from dartmansrh on 12 July 2020 about Marlboro.

Got a cartoon like always do this one had three packs that had the paper loose around the filters Read more

Comments: 0
Rating:

Tobacco falling off a filter

Complaint from Steve61427 on 04 July 2020 about Marlboro.

I have bought 2 cartons of Marlboro lights and over half of the cigarettes have came of of the filters. At the current cost this is not right . Where is your quality department doing. Read more

Comments: 1
Rating:

Will not take my coupon.

Complaint from Rooathena21 on 27 June 2020 about Marlboro.

All of these Royal Farms stores cant enter the coupon in their register. It takes my other coupons but not the one for $8 off either 4 pks or a carton coupon. I save my points just for the... Read more

Comments: 0
Rating:

Broken cigarettes default filters

Complaint from Anbthomas123 on 27 June 2020 about Marlboro.

I bought 2 cartons of Marlboro Menthol Bold Ice and both cartons there were broken packs of cigarettes and the filters were not even attached to some of them ( where it says Marlboro ) they burned all messed up... Read more

Comments: 0
Rating:

Cigarettes defects

Complaint from Connie42cox@gmail.com on 20 June 2020 about Marlboro.

I bought a carton of cigarettes and serval packs of the packs had tobacco stems that where large and they caused the cigarettes to burned up the sized and wasted most of the cigarettes I took pictures of the... Read more

Comments: 0
Rating:

Bad cig

Complaint from Carolinablues56 on 04 June 2020 about Marlboro.

I be been Smoking Marbro black cigarettes for many a year. Over the last six months I’ve seen a change in the cigarettes. They don’t burn evenly, when you like the cigarette stays lit with the flame. It sometimes has... Read more

Comments: 0
Rating:

Cigarettes breaking

Complaint from Cindybishwaty122516 on 20 May 2020 about Marlboro.

I have been a smoker for over 10 years, and have always smoked Marlboro. Over time I've experienced a broken cigarette here and there. But lately, almost EVERY pack I buy has broken cigarettes in the pack! Or, they're so... Read more

Comments: 0
Rating:

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