Undersized product at panira ng family day.
Complaint from Emz999 on 19 April 2024 about Jollibee.
Undersized Chicken and rice is very small, not 1 cup of rice. Panira ng family day. Read more
Jollibee complaints
Jollibee Complaint Sentiment: Neutral
Our sentiment meter has detected that Jollibee complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +20%. While some customers might experience challenges with Jollibee, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 3, 2024
Jollibee complaint process
Do you have a dispute or had a bad customer experience with Jollibee? Submit your Jollibee complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Jollibee complaints chart
We have received 20 complaints about Jollibee over the last 12 months. The graph below shows a monthly breakdown.
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Jollibee complaint statistics
Curious about Jollibee's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
21
Total complaints
21
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
21 ratings
How to contact the customer service of Jollibee?
Below, you will find the contact information for the complaint department of Jollibee. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
732-902-0928
Contact form:
You can contact the customer service of Jollibee by calling 732-902-0928. If you want to reach out to Jollibee through their own website, you can use their contact form.
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Jollibee reviews: (21)
Authentic experiences shared by our community for your benefit.
Unethical Worker
Complaint from Anonymous12300 on 11 April 2024 about Jollibee.
Hi! This email is to give your organization an awareness that your employees, especially Jenny Rose Leonida, are not well educated and ethical when it comes to handling their part timers. Kindly look into this matter because it will definitely... Read more
Small serving
Complaint from Joms on 05 April 2024 about Jollibee.
Your serving is really small. Been ordering Jollibee and your food and serving makes me sad. I'm unsatisfied customer. This is not worth my money Read more
Poor costumer service and no good chicken
Complaint from Lyzza on 03 April 2024 about Jollibee.
We ordered 2 order of C5 and 1 order of chicken nuggets, and on a separate receipt we order C1 and a mix and match for our friend, we told the cashier we want a thigh part for the chicken,... Read more
Uncooked chicken
Complaint from Ivy Grace on 25 March 2024 about Jollibee.
Chicken was uncooked, we raised to the Manager and insisted it was cooked. Read more
Employee smoking meth in restaurant restroom
Complaint from Fuscus on 28 February 2024 about Jollibee.
You have a employee when at work and every break he go's in your restroom to smoke out of a glass pipe smoking meth. I caught him a few times but he him self told me everyday day he works... Read more
Attitude Behavior of Manager
Complaint from Cheska on 27 February 2024 about Jollibee.
Last February 27,2024 at Jollibee Graceland Plaza Marikina, Manager displayed unprofessional behavior in front of me like refusing to listen my concern and dismissive attitude toward my inquiries. Also, she show unnecessary delegation towards to other employees despite being capable of... Read more
URGENT ISSUE
Complaint from Anisha khanna on 23 February 2024 about Jollibee.
The food never arrived I waited for hours called no one answered this is terrible service as a client I am very upset Read more
Cancelling order
Complaint from Grabfood on 23 January 2024 about Jollibee.
Ang tagal ko nagantay sa order, tapos nagulat na lang ako lumabas ang isang staff at sinabihan ako na icancel nila dahil ndi available ang product, sayang lang oras ng pagaantay ko, sobra tagal na nga nila gawin ang product,... Read more
Missing Order
Complaint from Xav on 15 January 2024 about Jollibee.
Order 2 S5 meal and Jolihotdog but when the ordered arrived, the spaghetti is missing. Crew called me and asked for my address but it's already 30 minutes passed and still missing item didn't receive. Supposed to be my kids... Read more
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