While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Jollibee over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 17, 2024
Do you have a dispute or had a bad customer experience with Jollibee? Submit your Jollibee complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Jollibee.
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Finally, we can turn your complaint into a professional Jollibee complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 21 complaints about Jollibee over the last 12 months. The graph below shows a monthly breakdown.
Curious about Jollibee's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Jollibee. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Jollibee by calling 732-902-0928. If you want to reach out to Jollibee through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Xav on 15 January 2024 about Jollibee.
Order 2 S5 meal and Jolihotdog but when the ordered arrived, the spaghetti is missing. Crew called me and asked for my address but it's already 30 minutes passed and still missing item didn't receive. Supposed to be my kids... Read more
Complaint from rmtako on 14 January 2024 about Jollibee.
The crew member did not give exact change even my change is just 2 pesos only. My point is, even it’s just 2 pesos, what if she did this all the customers entering the their fast food and she won’t... Read more
Complaint from cath1226 on 13 January 2024 about Jollibee.
I would like to send complaint to Jollibee Mind Museum. I had a birthday event gathered last 12/17/2023 at the said venue. It was my 1 year old son's birthday. I reserved the venue for the event. The venue was... Read more
Complaint from fghsj on 26 December 2023 about Jollibee.
This is for SM city Sto. tomas branch. Just so u know na yung isang crew nyo hindi namamansin ng customer if I'm not mistaken her name was Jesel as I saw on her name plate. Nag message na rin... Read more
Complaint from Ben09 on 17 December 2023 about Jollibee.
Very unprofessional I think someone order them tons of food for Christmas party.. the annoying part they have 15 crew inside the branch and they can't accommodate those customer who want to dine in and also I don't have a... Read more
Complaint from Care-Hazel on 10 December 2023 about Jollibee.
Sumab jolliee it happened last 11-21-2023 Tuesday Morning around 8:30-9:00 am Nagpupunas yung isang crew without any sign that the floor is wet,so nadulas ako so rang skit ng tuhod ko wla no one came para tulungan ako or kumustahin... Read more
Complaint from Ken05 on 09 December 2023 about Jollibee.
Manager is Rude and did not comply to any or my request Read more
Complaint from Hannah003 on 01 December 2023 about Jollibee.
My friend purchased jollibe sphagetti online from australia And i did not recieve anything and when i tried to call them they said they will gonna deliver it and when they delievered it they want me to pay it !!?... Read more
Complaint from Jezamay on 04 October 2023 about Jollibee.
I ordered a family saver yumburger and fries thru food panda. Unfortunately the delivered item was only the yumburger. So the delivery rider went back to the said branch. The manager contacted us but didn't apologize for the inconvenience it... Read more
Complaint from Harriet Legaspi on 30 September 2023 about Jollibee.
I ordered 4 orders of mixmatch but I only received 3sets. It is for take out and Im in a hurry that's why I wasn't able to check though Read more
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