Jollibee complaint: Missing Order

Name: Missing Order
Item: Jollibee
Rating: 1
Author: Kristoffer

Open 15 Jan 2024 77 views Fast Food / Delivery

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Filed 15 Jan 2024 by Kristoffer

Order 2 S5 meal and Jolihotdog but when the ordered arrived, the spaghetti is missing. Crew called me and asked for my address but it’s already 30 minutes passed and still missing item didn’t receive. Supposed to be my kids dinner. So inconvenient.

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Case details

Status: Open
Company: Jollibee
Filed: 15 Jan 2024
Rating: 1/5
Desired resolution: Management should ensure that this wont happen again
Problem: Spaghetti missing from delivered order
About: meal delivery

Progress

Filed
Company notified
Company replied
Resolved

15 Jan 2024 Complaint filed and published
15 Jan 2024 Message from Bizzy: we notified Jollibee about this complaint.

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