Our sentiment meter has identified a 300% increase in complaints about JackpotCity over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering JackpotCity's offerings.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with JackpotCity? Submit your JackpotCity complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of JackpotCity.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional JackpotCity complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 74 complaints about JackpotCity over the last 12 months. The graph below shows a monthly breakdown.
Curious about JackpotCity's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Jamnkrs on 31 May 2021 about JackpotCity.
I have tried to access support today using my safari browser on my MacBook. I am unable to access support to speak to them for about the 5th or 6th time. They took $20 from me about a month ago... Read more
Complaint from Ctribe20 on 12 May 2021 about JackpotCity.
From the very beginning of my withdrawal process I advised them that the card was not in my name but that of my daughter's, but was still told to continue with process and that yous would just need extra documents... Read more
Complaint from Feelingscammed on 30 April 2021 about JackpotCity.
I won $8000.04 on April 17th. They still haven’t gaiven my my pay out. They keep saying that operations is working on it. I have also had a deposit of $400 and $500 never reach my account but they... Read more
Complaint from twilliams23 on 29 April 2021 about JackpotCity.
8×$10 had been withdrawn from my bank card I go have a look at my bank statement and it says $10 8 times has been transferred into a Bayton account. I had called my bank asking what's going on here... Read more
Complaint from Anna Mansell on 24 April 2021 about JackpotCity.
Hi you guys sent my winning of 300 on etransfer, but no password with it on Wed April 2121. By the the time I got the password I couldn’t etransfer my money as it expired. So could you please... Read more
Complaint from Tpreb024 on 24 April 2021 about JackpotCity.
I made an account with jackpot city casino and made a deposit. I was doing good and decided to put in a withdrawal for $300. The next day when I went to check the status of the withdrawal it wouldnt... Read more
Complaint from Phgirl123 on 05 April 2021 about JackpotCity.
I made a deposit of $100 on Thursday April 1st 2021 and it didn’t go into my account. Jackpot city support gave me an address paydirectnow.com so I then asked these guy Whr my $100 went, and they didn’t see... Read more
Complaint from Sanndysonic on 01 April 2021 about JackpotCity.
I made two separate deposits with interac. The first deposit was on March. 262021 of $45.45 but aa the funds immediately left my bank account stating the deposit to jackpot city was successful I didn't recieve them in my... Read more
Complaint from karynropes on 25 March 2021 about JackpotCity.
my complaint is that three weeks i made a withdraw of 1000 wel the second wek i gt hold of you guys to see where my money is!!!! i was informed that thy neded documentation for a old debit... Read more
Complaint from Nataliak9 on 07 March 2021 about JackpotCity.
Jackpot city keep requesting to verify my account everytime I log in so for the past 2 months I've sent my documents in by the uploader n emailed . My withdrawl is on hold until they verify my account .... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
