Our sentiment meter has identified a 200% increase in complaints about JackpotCity over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering JackpotCity's offerings.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with JackpotCity? Submit your JackpotCity complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 74 complaints about JackpotCity over the last 12 months. The graph below shows a monthly breakdown.
Curious about JackpotCity's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from raerae Hemara on 14 November 2020 about JackpotCity.
wont let me withdraw my Winnings. 3 - 4 attempts to withdraw my winnings, with lack of communication. when I first signed up - I used a name that I am known by here in New Zealand admittedly i was... Read more
Complaint from Lillybabe on 10 October 2020 about JackpotCity.
I had been playing carefully for days bcause I didnt want to be a loser and come out with nothing..now Im playing with about $350 in acc that I had manage to win over a period of days.now if I... Read more
Complaint from Geedee18 on 16 September 2020 about JackpotCity.
I signed of for Jackpot City and deposited $100. When I went to log back in , it kept telling me wrong user name and password . I spoke to 5 different agents who kept all telling to change passwords,... Read more
Complaint from AliSchielke on 27 August 2020 about JackpotCity.
They won’t let me withdraw my winnings. Now they have locked my account. I had $530.18 cash balance and now I have no access to it and they won’t refund my money. I’ve been arguing with “customer support” for weeks.... Read more
Complaint from Falcon1968 on 06 June 2020 about JackpotCity.
I politely asked for a withdrawal of my winnings 3 weeks ago and each time I ask or inquire I am told they are working on it and will send me an email. However I never get any emails and... Read more
Complaint from Aimeeorbell on 06 June 2020 about JackpotCity.
Hi, I made a withdrawal on the 27 May 2020 it still has not shown in my account, I have tried to get it resolved multiple times via the idiots on live chat and will be seeking Legal advice if someone... Read more
Complaint from badbitch17 on 02 September 2019 about JackpotCity.
Throughout the whole day i have been playing on jackpot city casino online. I am rather annoyed however as the game Zombie Hoard kept rolling non stop causing me to exit to the lobby and re enter the game to... Read more
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