Our sentiment meter has identified a 200% increase in complaints about JackpotCity over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering JackpotCity's offerings.
Sentiment data last updated on April 26, 2024
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We have received 75 complaints about JackpotCity over the last 12 months. The graph below shows a monthly breakdown.
Curious about JackpotCity's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from HERBSTC on 01 February 2024 about JackpotCity.
I have been playing on that casino for many years. I have never had a problem recieving my withdrawals from them before. They have always arrived within 3 days or less. On jann25 I got a text message that my... Read more
Complaint from Maewd on 31 January 2024 about JackpotCity.
I tried depositing $50 and I accidentally added another 0 and deposited $500. Asked for it back. Spent $80 with the bonuses thinking the bonus will finish first but it took out of valence to $420. Which I don’t mind... Read more
Complaint from rurbanowich on 20 January 2024 about JackpotCity.
I was going into a bonus round with Fortune Girl and I got a general error message and didnt get my 14 free spins Read more
Complaint from 3naaz on 12 January 2024 about JackpotCity.
On 14 july i open an account in jackpot city casino then they ask me to verify, i was sent my documents to the operator (passport copy and bank statement). On 15 july the operator was sent to me an email... Read more
Complaint from Kelsiecw00 on 06 January 2024 about JackpotCity.
Jackpot city has now taken money from my winning withdrawals 2 different times now. They state the reason is chargebacks from my bank. But yet can’t provide statement for 1 month. I always deposit from Interac etransfer, there shouldn’t be... Read more
Complaint from Filion_55 on 05 January 2024 about JackpotCity.
On oct 31, 2023 I won 30000 from a 1400 deposit, and these past 2 months I've been told by live support my withdrawl was being reviewed and processed . And after providing all my documents to verify my account... Read more
Complaint from Samara24 on 05 January 2024 about JackpotCity.
I need my 10,000 that I deposited and withdrawal it from my account Read more
Complaint from Hall_bee on 31 December 2023 about JackpotCity.
I had my phone stolen reported all of this to rcmp and bank, noticed once I found my old phone and had it set up, other phone cut off, that in my email a bunch of password changes were happening... Read more
Complaint from Mandle on 22 December 2023 about JackpotCity.
Won 3000.00, asked for a withdrawal only received 2135.00 Was not involved with any promotional items. Read more
Complaint from Geranium333 on 19 December 2023 about JackpotCity.
I have deposited 1000 dollars to my account to get earn 100 dollars money back which I lost. After I made the total amount I want to withdraw, there was no opinion to withdraw my money. They said I... Read more
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