JackpotCity complaint: Locked out, cash balance stolen

Name: Locked out, cash balance stolen
Item: JackpotCity
Rating: 1
Author: Allison

Open 27 Aug 2020 409 views Gambling

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Filed 27 Aug 2020 by Allison

They won’t let me withdraw my winnings. Now they have locked my account. I had $530.18 cash balance and now I have no access to it and they won’t refund my money. I’ve been arguing with “customer support” for weeks. They always say the same thing. A complete run around!

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Case details

Status: Open
Company: JackpotCity
Filed: 27 Aug 2020
Rating: 1/5
Desired resolution: Refund my $530.18
Problem: Account locked, cash balance withdrawal refused
About: online casino balance
At stake: $530.18

Progress

Filed
Company notified
Company replied
Resolved

27 Aug 2020 Complaint filed and published
27 Aug 2020 Message from Bizzy: we notified JackpotCity about this complaint.

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