JackpotCity complaint: Withdrawal

Name: Withdrawal
Item: JackpotCity
Author: Natalia

Open 7 Mar 2021 338 views Gambling

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Filed 7 Mar 2021 by Natalia

Jackpot city keep requesting to verify my account everytime I log in so for the past 2 months I’ve sent my documents in by the uploader n emailed . My withdrawl is on hold until they verify my account . But everytime I resend it takes an extra 7 to 14 days so I’m told by live chat .

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Case details

Status: Open
Company: JackpotCity
Filed: 7 Mar 2021
Desired resolution: Release my withdrawal an verify my account
Problem: Withdrawal held by repeated verification requests
About: casino withdrawal
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

7 Mar 2021 Complaint filed and published
7 Mar 2021 Message from Bizzy: we notified JackpotCity about this complaint.

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