InTown Suites Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about InTown Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

InTown Suites complaint process

Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of InTown Suites.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional InTown Suites complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about InTown Suites?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

InTown Suites complaints chart

We have received 25 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.

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InTown Suites complaint statistics

Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

204
Total complaints
204
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 204 ratings

How to contact the customer service of InTown Suites?

Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-553-9338
Contact form:

You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

InTown Suites reviews: (204)

Authentic experiences shared by our community for your benefit.

Carpet

Complaint from Dae on 05 July 2021 about InTown Suites.

At the Intown Suites located on 8207 E. Adamo Lane, Tampa, Florida I stayed in room 106. I was there between 622 to 629. The carpet in my room was absolutely disgusting. There were all sorts of... Read more

Comments: 0
Rating:

Rental squatting rights

Complaint from Issacharrison on 30 June 2021 about InTown Suites.

I was informed very rudely by gm Dominic lassister that squatting in front of others as well as personal information. I and family been harassed daily by her and staff for no reasonable explanation just abuse of her power.... Read more

Comments: 0
Rating:

Unhealthy conditions constant harassment

Complaint from Renrene40 on 29 June 2021 about InTown Suites.

Good afternoon I'm complaining about the mole in my room hard for me to breathe . My door is broke screws are off been put in a request to get it fix . Also the maintenance and office people are... Read more

Comments: 1
Rating:

Iam very up set

Complaint from Lolitanewell on 29 June 2021 about InTown Suites.

My name is Lolita newell room126 I’ve been calling leaving messages after one no response Monday at 7:45 am I had the mantaince man Markell pierr came in in room hit my door hard when he tried to come in... Read more

Comments: 0
Rating:

Threatening language

Complaint from Us on 23 June 2021 about InTown Suites.

The on duty manger, firstly, was in the office but there was no access. I walked away and upon returning to the office, he was then gone to lunch, leaving no staff on site. My keys were reset due to... Read more

Comments: 0
Rating:

Money theft

Complaint from Andrewt84 on 17 June 2021 about InTown Suites.

I am being charged the full amount of rent for and internet services when the internet was not on for almost a week Read more

Comments: 0
Rating:

Unfair

Complaint from Angelsaldana67asp@.cloud.com on 14 June 2021 about InTown Suites.

I am not a smoker my room rate and cigarettes not only that at night I smell weed coming out my Vents I asked for a non smoking but they said all rooms r smoking rooms just not some bad... Read more

Comments: 0
Rating:

Disturbance

Complaint from Angelsaldana67asp@icloud.com on 12 June 2021 about InTown Suites.

I was never informed that there was going to be maintenance when I checked in Yesterday....At 7amI was Rudely woken up with loud bangs on my door and when I opened it he began to talk to someone else I... Read more

Comments: 0
Rating:

No ac

Complaint from Burning resident on 26 May 2021 about InTown Suites.

I have complained to the Manager and complained here about having no ac since SeptemberOctober and still no results. I have not missed a payment to stay here, but now that's about to change. I'm not going to continue to... Read more

Comments: 0
Rating:

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