InTown Suites Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about InTown Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

InTown Suites complaint process

Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of InTown Suites.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional InTown Suites complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about InTown Suites?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

InTown Suites complaints chart

We have received 25 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.

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InTown Suites complaint statistics

Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

204
Total complaints
204
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 204 ratings

How to contact the customer service of InTown Suites?

Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-553-9338
Contact form:

You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.

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InTown Suites reviews: (204)

Authentic experiences shared by our community for your benefit.

Disturbance

Complaint from Khadijah on 06 August 2021 about InTown Suites.

We’ve talked to mangers here at the property because there are people upstairs who will not stop making loud noises people work and cannot sleep this really needs to be stopped the banging the stomping everything Read more

Comments: 0
Rating:

wrongful eviction

Complaint from m.peebles on 06 August 2021 about InTown Suites.

on july 21st i was staying athe inn town suites at presidential circle and the upstairs tenants room flooded. the water leaked from ceiling in bathroom ,kitchen and bedding area destroying all my personal belongings including a 300$ xbox..i called... Read more

Comments: 0
Rating:

Non sense.. bugs, mail theft, house keeper

Complaint from Blazemurphy04@gmail.com on 29 July 2021 about InTown Suites.

i done told the manager here time after time about roaches she doesnt want to do anything i ask theres roaches. I have to scrap up change just to get bug stuff.. i have had mail delivered i go down and... Read more

Comments: 0
Rating:

Unlawfull eviction

Complaint from Gutterguy on 27 July 2021 about InTown Suites.

They made me leave but said my belongings could stay ! Ve been there 6 weeks and never had a complant ,i have called 6 on ur side and a lawyers office ,they are astonished on how u treat customers... Read more

Comments: 0
Rating:

Discrepancy in charges

Complaint from BuddyandBee on 20 July 2021 about InTown Suites.

Check in was on June 18, 2021 and I have paid a total of 5 weeks - each payment being made on Friday at 11:00 am. Of these 5 payments, only 2 were for the same amount, which was still... Read more

Comments: 0
Rating:

Abuse

Complaint from Angelgabko on 16 July 2021 about InTown Suites.

The manager Anthony Hines was basically teaming up with co workers and others to gang stalk me. Chuck was included he is the maintenance man he tried sexually assault me. Then Anthony Hines came up with some new rules to... Read more

Comments: 0
Rating:

Rude and unfair

Complaint from Quanjp on 11 July 2021 about InTown Suites.

They didn't want to fix nothing AC been broke since I've been there lights was not fixed or anything else they're half fix people was invading my privacy staff was to my room been broken into several times stolen wallet... Read more

Comments: 0
Rating:

Air Conditioning

Complaint from Tenant N 3158 on 10 July 2021 about InTown Suites.

I have been waiting since May 3rd to have someone come an work on my AC unit, I've reached out to this company's office on-site regarding my Air Conditioning not being operational, I have stopped paying my rent completely since... Read more

Comments: 0
Rating:

Unhealthy conditions constant harassment

Complaint from Renrene40 on 06 July 2021 about InTown Suites.

One of other staff member Diane White keep harassing me and family and threatening to kick me out ain't even management. These folks are very rude, disrespectful violating guest privacy and not giving out amenities claim to do know housekeeping,wifi... Read more

Comments: 0
Rating:

Unhealthy conditions constant harassment

Complaint from Renrene40 on 06 July 2021 about InTown Suites.

One of other staff member Diane White keep harassing me and family and threatening to kick me out ain't even management. These folks are very rude, disrespectful violating guest privacy and not giving out amenities claim to do know housekeeping,wifi... Read more

Comments: 0
Rating:

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