HomeTowne Studios Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about HomeTowne Studios over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering HomeTowne Studios's offerings.

Sentiment data last updated on April 29, 2024

HomeTowne Studios complaint process

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HomeTowne Studios complaints chart

We have received 21 complaints about HomeTowne Studios over the last 12 months. The graph below shows a monthly breakdown.

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HomeTowne Studios complaint statistics

Curious about HomeTowne Studios's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

54
Total complaints
54
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 54 ratings

HomeTowne Studios reviews: (54)

Authentic experiences shared by our community for your benefit.

Abuse of management authority

Complaint from D Cruz on 04 December 2022 about HomeTowne Studios.

This morning I went to the front office in attempt to pay for 4 nights including tonigh, Sunday, December 4,2022. After reviewing my receipt and realizing it showed 3 days instead of 4 I returned to the office with questions.... Read more

Comments: 0
Rating:

Bad room service

Complaint from Osha on 12 November 2022 about HomeTowne Studios.

The water will not get hot ! The heater will not get hot! And the towels had hair on them!!!!!!! Read more

Comments: 0
Rating:

BAKERSFIELD

Complaint from Hometowne studios on 05 October 2022 about HomeTowne Studios.

The room is dirty and the walls were dirty the toilet did flush properly wen I went downstairs to talk to the desk clerk about I was informed that... Read more

Comments: 0
Rating:

BUGS, BROKEN AC, REFUSAL OF SERVICE ANIMAL

Complaint from Atammen21 on 10 September 2022 about HomeTowne Studios.

When we arrived at the property we checked in and upon doing so notices several people loitering and watching us, several partaking in drug use or sales, when we got to the room our bed had hairs all over it... Read more

Comments: 1
Rating:

Black mold and ac

Complaint from Pip Demetrius on 15 July 2022 about HomeTowne Studios.

We were originally in one room the ac stopped working after a week and 4 days we moved on the Thursday of our 2nd week into a room with black mold the office is closed and there are no available... Read more

Comments: 0
Rating:

harassed and bullied

Complaint from Arenfoskey91 on 13 July 2022 about HomeTowne Studios.

ive tried to contact HR by phone to no avail. when i went to the front office with the complaint. i was told there was nothing that would be done. that the one who is harassing me and... Read more

Comments: 0
Rating:

Management.

Complaint from cassandraSimms43@gmail.com on 07 June 2022 about HomeTowne Studios.

To Whom It May concern, The Manager Is Very Rude to Disable People HE TREAT PEOPLE LIKE THERE NOT BE EVEN HUMAN. IT'S VERY SAD THAT WHO NEVER HIRING THIS MAN SHOULD TAKE A ANOTHER LOOK AT HIM. He Is... Read more

Comments: 0
Rating:

Beside myself

Complaint from Lilbrie123 on 20 April 2022 about HomeTowne Studios.

1. When we arrived I saw that the room was filthy. Walls,bathrooms and kitchen. When I went to the office about it. I was told to clean it if I didn't like it cause there would be no refunds. 2.... Read more

Comments: 0
Rating:

Refund

Complaint from ALEE7784 on 11 March 2022 about HomeTowne Studios.

I checked into the hometown studios on March 9th approximately 1:00 p.m. and the minute I walked in that door! I saw a bug on the table and behind the toilet as well as the walls being covered in some... Read more

Comments: 0
Rating:

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