HomeTowne Studios Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about HomeTowne Studios over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering HomeTowne Studios's offerings.

Sentiment data last updated on April 27, 2024

HomeTowne Studios complaint process

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HomeTowne Studios complaints chart

We have received 21 complaints about HomeTowne Studios over the last 12 months. The graph below shows a monthly breakdown.

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HomeTowne Studios complaint statistics

Curious about HomeTowne Studios's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

54
Total complaints
54
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 54 ratings

HomeTowne Studios reviews: (54)

Authentic experiences shared by our community for your benefit.

Unacceptable

Complaint from Jessicaleigh on 10 May 2023 about HomeTowne Studios.

By worlds of fun. Stayed 7 days, the toilet did not work at all not even after being plunged and couldn’t flush even toilet paper. They refused to Move me rooms. Room 106 by the way. The sink in bathroom flooded... Read more

Comments: 0
Rating:

DEPOSIT REFUND

Complaint from Shaquille Ziegler on 18 April 2023 about HomeTowne Studios.

THE MANAGER WITH THE DREADS PUT MY $50 DEPOSIT BACK ON THE WRONG CARD!! SHE THOUGHT I WAS DUMB, BUT KARMA WILL BE RIGHT BACK SO WHY SHOULD I WORRY!! THERE ONLY THERE FOR A PAYCHECK, THEY DON'T CARE ABOUT... Read more

Comments: 0
Rating:

Thieves

Complaint from AlissaValdez91 on 04 April 2023 about HomeTowne Studios.

My motor home was broken down out back after I hit their fence which I said I would give them my insurance to fix being towed into pole. I was completely thrown off by the amount of disrespect I was... Read more

Comments: 0
Rating:

Have not received my deposit.

Complaint from Jared on 16 March 2023 about HomeTowne Studios.

Stayed two nights and hardly used anything and left was told that my $100 deposit would be refunded 3 to 7 business days and it's been over 10 days now was to talk to Carlos the manager and every time... Read more

Comments: 0
Rating:

The entire hotel and staff

Complaint from S.A. on 19 February 2023 about HomeTowne Studios.

Ever since my boyfriend and I checked in to the hotel it's been nothing but rudeness feels and a runaround. For starters when we first walked into our room we had dirty sheets an filthy pillows the room hadn't been... Read more

Comments: 0
Rating:

Disabled combat veteran

Complaint from Joshie on 07 February 2023 about HomeTowne Studios.

I am a disabled combat veteran that does not drive and my means of transportation is by bus or bicycle. 2 months ago the maintenance man beat on my door yelling fire department wearing black coveralls on holding bolt cutters... Read more

Comments: 0
Rating:

NO HOT WATER

Complaint from Georgegoins on 07 February 2023 about HomeTowne Studios.

I HAVE NOT BEEN ABLE TO SHOWER IN DAYS MY KIDS ARE BEGGING ME TO TAKE A BATH BUT THERE IS NO HOT WATER Read more

Comments: 0
Rating:

Every 7 days pay 50$ deposit

Complaint from Beejones2676 on 26 January 2023 about HomeTowne Studios.

They just started this thing that if I make a reservation online under my redicard account Every day they make me pay 50 extra dollars every time. If I don't and just extended my stay everyday in the office I'm... Read more

Comments: 0
Rating:

Hotel

Complaint from grahammyra@outlook.com on 20 January 2023 about HomeTowne Studios.

The lady at the front gave us a late fee on Friday the 13th of January 2023 before we had a chance to pay because it was past 12:00 Priceline had talk with her and she hung up on the representative,... Read more

Comments: 0
Rating:

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