HomeTowne Studios Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about HomeTowne Studios over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering HomeTowne Studios's offerings.

Sentiment data last updated on April 29, 2024

HomeTowne Studios complaint process

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HomeTowne Studios complaints chart

We have received 21 complaints about HomeTowne Studios over the last 12 months. The graph below shows a monthly breakdown.

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HomeTowne Studios complaint statistics

Curious about HomeTowne Studios's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

54
Total complaints
54
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 54 ratings

HomeTowne Studios reviews: (54)

Authentic experiences shared by our community for your benefit.

Unable to rent

Complaint from Helping a friend on 29 September 2021 about HomeTowne Studios.

Well I am asking for a friend who ha rented a room for a couple of yrs now with his family. Up until recently he then went to stay with a friend in another room. This person got caught putting... Read more

Comments: 0
Rating:

Legal objects

Complaint from Mr. K on 26 September 2021 about HomeTowne Studios.

When my wife and I was cleaning our room and reach on top of the cabinet I found a needle with clear liquid in there and I have four in the room with us Read more

Comments: 0
Rating:

Compensation and a Free week

Complaint from Mr.K on 22 September 2021 about HomeTowne Studios.

On Tuesday night about 9:26pm the front desk attendant called my room phone threatening me and my family to put us out last when my wife went go pick up the money remaining balance so I had to go... Read more

Comments: 0
Rating:

Not refunding money from cancellation

Complaint from Mummichelle77 on 26 July 2021 about HomeTowne Studios.

I cancelled my reservation as told to do so by staff. Before 6pm on the 4th, like I was directed to. Afterwards I called booking.Com, they had no problem refunding or not taking 30.00 from me. They sent abc... Read more

Comments: 0
Rating:

I want my deposit

Complaint from Steven623az on 13 July 2021 about HomeTowne Studios.

I called office letting them know if checkout at 1045 to hen walked to office waited in line and when my turn it was 1058 . .asked for deposit and she said because I was two min before 11 I... Read more

Comments: 0
Rating:

ROACHES INSECTS BUGS

Complaint from Cameronriddick on 29 June 2021 about HomeTowne Studios.

My room had over 30 insects crawling around in it. Lots of alive and dead bugs EVERYWHERE. My shower and TV and microwave were all broken. TERRIBLE EXPERIENCE NEVER WILL RETURN!!! Read more

Comments: 0
Rating:

Over charging evry week.

Complaint from Larry H on 09 February 2021 about HomeTowne Studios.

I'm a resident at home town studio for over a year. And the last two months the rates have been changing drastically. I asked to speak with the manager and for some strange reasons she's never available. At this... Read more

Comments: 0
Rating:

Discrimination

Complaint from Huffman.evelyn@gmail.com on 13 December 2020 about HomeTowne Studios.

I initially checked in at the Lawrenceville location on December 7, 2020 through Priceline and was scheduled to check out on December 12, 2020. I extended my stay through Priceline on December 11, 2020, which I would have been scheduled... Read more

Comments: 0
Rating:

No Deposit

Complaint from CMarshall on 03 September 2020 about HomeTowne Studios.

I check in 862020 and check out 8272020 and i didn't get my $100 deposit i was in rm 128 and it smell like weed coming through the vent people was sitting outside like they was living in apartments the... Read more

Comments: 0
Rating:

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