While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about HelloFresh over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with HelloFresh? Submit your HelloFresh complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of HelloFresh.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional HelloFresh complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 4 complaints about HelloFresh over the last 12 months. The graph below shows a monthly breakdown.
Curious about HelloFresh's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of HelloFresh. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of HelloFresh by calling 1-646-846-3663. If you want to reach out to HelloFresh through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Home cook 22 on 09 December 2022 about HelloFresh.
Was looking for meal box options and after looking at price differences had decided to go with a different service besides HelloFresh. I had not ordered anything with them for a delivery and was charged $138. I had opened my... Read more
Complaint from pip thomas on 02 December 2022 about HelloFresh.
Spoke to Alan on Customer Service on Friday 25th November. Cancelled my HelloFresh order before money could be taken. Alan ed for me over the phone and by email that I would receive a refund of £24.29. It is now... Read more
Complaint from Tisatenn2005@yahoo.com on 22 November 2022 about HelloFresh.
I went online to view meals they charges me for meals and sent then they are meat meats I'm vegan I would never have ordered this I called the next day today and said I see a charge on my... Read more
Complaint from honey123 on 21 November 2022 about HelloFresh.
I am filing a compliant for boxes of food that I was unaware of and how the payments in addition, Are to high . I was unaware the payments yet... Read more
Complaint from Sstory67 on 08 October 2022 about HelloFresh.
In order to see their menu you have to give them all your information including credit card. Once I got to the menu I saw that the food was not something I would eat. I back out and... Read more
Complaint from jolivera9 on 07 August 2022 about HelloFresh.
i close my account over a month and now find out i was charge again, when i call the customer service did not know what happen, and they say call my bank ( mean i have to cancel the card... Read more
Complaint from Chris Baker on 05 August 2022 about HelloFresh.
After trying to update the app it said I needed to update my apple I Pad first which had been already done. I Shut down the I pad and tried again. Nothing again . Another part of this story is... Read more
Complaint from dorabarth86 on 28 July 2022 about HelloFresh.
I deactivated my account on the 24th July 2022. Hello Fresh charged me for another delivery on the 27th July that supposed to be delivered on the 30th July 2022. I got in touch with them asking them to cancel... Read more
Complaint from Kywana929 on 22 June 2022 about HelloFresh.
There was a mass amounts of blood in the women’s restroom I am a housekeeper that does clean the restrooms I had to clean this blood without the proper PPE as well as biohazard bags and labels after cleaning the... Read more
Complaint from degoldeb on 30 May 2022 about HelloFresh.
I went on the website to look at their meals to see if I would be interested in ordering from them. To look at the meals they went ahead and charged me for the first order. I went online and... Read more
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