HelloFresh complaint: Should not have been charged

Name: Should not have been charged
Item: HelloFresh
Author: Deborah

Open 30 May 2022 144 views Fast Food / Delivery

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Filed 30 May 2022 by Deborah

I went on the website to look at their meals to see if I would be interested in ordering from them. To look at the meals they went ahead and charged me for the first order. I went online and canceled the order only to find out several days later that I was charged.

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Case details

Status: Open
Company: HelloFresh
Filed: 30 May 2022
Desired resolution: Refund my $69.93 that was charged to my credit card on May 29, 2022.
Problem: Charged despite cancelling first order
About: first meal box
At stake: $69.93

Progress

Filed
Company notified
Company replied
Resolved

30 May 2022 Complaint filed and published
30 May 2022 Message from Bizzy: we notified HelloFresh about this complaint.

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