Our sentiment meter has identified a 100% increase in complaints about HelloFresh over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering HelloFresh's offerings.
Sentiment data last updated on April 15, 2024
Do you have a dispute or had a bad customer experience with HelloFresh? Submit your HelloFresh complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of HelloFresh.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional HelloFresh complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 4 complaints about HelloFresh over the last 12 months. The graph below shows a monthly breakdown.
Curious about HelloFresh's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of HelloFresh. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of HelloFresh by calling 1-646-846-3663. If you want to reach out to HelloFresh through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from sammypr on 02 April 2024 about HelloFresh.
I cannot believe how bad this company is. I did not receive two boxes and despite them telling me that the first of the two would not be delivered and I would not be charged they did... Read more
Complaint from Ms Johnson on 27 July 2023 about HelloFresh.
They stole my van and lied about people dying in the family to take these off and I have a CC number from the cops Jerquita DeBerry and Kyra keep calling me block and everything the cc number is2253498... Read more
Complaint from John Kelly on 18 July 2023 about HelloFresh.
No response to Multiple Emails Requesting Immediate TERMINATION of Agreement. Direct Debited $48 then a further $78 from my CBA Transaction Account. This second debit was taken approx 03:00hr last Tues July 11/2023. I recall clearly as I was up in... Read more
Complaint from Chazsitie hebert on 29 May 2023 about HelloFresh.
I went to go look on their website to see the options that they had for meal plans. I do not like the price of them so I did not submit an order. About four days later I looked at... Read more
Complaint from Nike4862 on 07 April 2023 about HelloFresh.
on 452023 I attempted to go to the HELLOFRESH website to view their menu. They require credit card information prior to seeing this so I obliged. Immediately after seeing that their menu was gross, I cancelled my account through the... Read more
Complaint from Karthik reddy on 09 March 2023 about HelloFresh.
This app takes the card details and cvv first. I have logedin when ever entered my card details . It has saved all details and subscription has started. after that I changed my mind and canceled the subscription. I haven't... Read more
Complaint from mcbinny on 14 February 2023 about HelloFresh.
I didn't need a box scheduled to be delivered on a Wednesday. I wanted to cancel this box when I saw it show on my bank account on MONDAY before. I called and was answered by a representative... Read more
Complaint from GoodbyeFresh on 01 February 2023 about HelloFresh.
I contacted Hello Fresh because they took $129.90 out of my account. I had just signed up last week and I wasn’t aware they would be charging me weekly for this service. I had just signed up last week and... Read more
Complaint from Tamar on 14 January 2023 about HelloFresh.
I've contacted customer service to cancel my next order, but the assistant said I couldn't as it is required to cancel 5 days prior. Today is the 14th and my next delivery is on the 18th. It's barely 4 days... Read more
Complaint from KayMar on 14 December 2022 about HelloFresh.
My purse was stolen along with my phone and wallet so I have not been able to access my account in regards canceling this week's order. Customer service didn't seem to care nor try to help. Had to freeze all... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
