HelloFresh complaint: Making an order without people consent

Complaint from Karthik reddy reported on 09 March 2023 about HelloFresh

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My complaint:

This app takes the card details and cvv first. I have logedin when ever entered my card details . It has saved all details and subscription has started. after that I changed my mind and canceled the subscription. I haven’t selected any meals. 2 days later they charged money from my account. And sending meals that I don’t want. They will save the card details on spot but there is no option to remove card details. To contact customer care it takes at least 2 days to get reply from. They new type of scammers . Force fully giving products that customer don’t want and charging them without their consent

Suggested solution:

They should ask for card details at. The end of purchase.and not play with customers.

HelloFresh complaint Making an order without people consent
HelloFresh complaint Making an order without people consent
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