HelloFresh complaint: cancel order
Filed 14 Jan 2023 by Tamar
I’ve contacted customer service to cancel my next order, but the assistant said I couldn’t as it is required to cancel 5 days prior. Today is the 14th and my next delivery is on the 18th. It’s barely 4 days prior and I did not receive any reminder about my options by email.
I hope this can be resolved and stop my delivery and get a refund. I haven’t used my current delivery and have plenty of food.
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