HelloFresh complaint: Zero empathy
Filed 14 Dec 2022 by Kay
My purse was stolen along with my phone and wallet so I have not been able to access my account in regards canceling this week’s order. Customer service didn’t seem to care nor try to help. Had to freeze all accounts because my wallet was never returned but yet Hellofresh is still determined to take this money from me. I’m not even at the address nor will anyone be when this box arrives. Such a waste of food combo-ed with emotionless customer service.
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